shutting down on its own

Discus and support shutting down on its own in XBoX on Consoles to solve the problem; Got the xbox one less than a month ago, everything was fine other than a few minor issues until yesterday. Every time I insert or eject a game system... Discussion in 'XBoX on Consoles' started by theBlackDenny, Dec 27, 2014.

  1. theBlackDenny
    theBlackDenny Guest

    shutting down on its own


    Got the xbox one less than a month ago, everything was fine other than a few minor issues until yesterday. Every time I insert or eject a game system shuts itself down, in addition to not being able to start up any games while on xbox live, please respond

    :)
     
    theBlackDenny, Dec 27, 2014
    #1
  2. VulkanX
    VulkanX Guest
    Xbox one shutting down on its own.

    All I can think is maybe an outlet problem, signal overload and it shuts off... try a different outlet or surge protector
     
    VulkanX, Dec 27, 2014
    #2
  3. JohnTiger
    JohnTiger Guest
    Xbox one shutting down on its own.

    Although I'm only setting up my console and getting used to it. Did you check your 'Power and Start Up' option in the settings?

    There are 3 settings...Turn XBOX off after

    1. 1 hour of inactivity

    2. 6 hours of inactivity

    3. Do not turn off automatically.

    Do you have it set up using kinect and voice commands?

    If so maybe its getting muddled up in the voices if you and others are talking.

    If you have it set up with Kinect and Voice, maybe disconnect it and try just the standard way.

    Sorry I'm not much help, I just picked up mine a few hours ago and getting it set up now.
     
    JohnTiger, Dec 27, 2014
    #3
  4. XBF Brad A Win User

    Console shutting down on its own.

    Hi Rohan,

    thanks for coming to the forums. We understand a game is causing console to shut down. We recommend to uninstall and reinstall the game, sounds like the installation is corrupt. If it is a physical copy try installing it while console is offline.

    Thanks,

    Brad
  5. C O S M O 1s Win User

    Console shutting down on its own.

    Es por que la consola ya esta muy sobre calentada, un caso parecido al xbox 360 cuando se ponia en rojo el botón de prender
  6. God Rohan Win User

    Console shutting down on its own.

    Its digital and i have uninstalled it 3 times over with no luck.
  7. SigmaTheDJ Win User

    Xbox one shutting down on its own

    If you're in the preview program first make sure you've got the very latest update installed. If you have and the console still turns off, turn it back on and as soon as it boots up, hold down the button on the controller as if you were going to turn it
    off and select the "Send feedback" option. That will create some logs, you can attach a comment, then they're sent to the developers. It would also help if you started a thread in the preview forum and say that you've sent off the logs, as MS devs/employees
    post in there and you may get some feedback on the issue.
  8. Splitwarrior2 Win User

    Xbox one shutting down on its own

    I'm having the same issue except it will shutoff regardless of what I'm doing. Games, youtube, netflix, anything. I'm a member of the preview program so I can only assume that has something to do with it. My console and power supply aren't hot or overheating,
    I'm not getting any error codes or messages. It just randomly shuts down and turns itself on sometimes in rapid succession. Very strange behavior.
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