Shut off issues

Discus and support Shut off issues in XBoX on Consoles to solve the problem; I have an Xbox One day one edition. I have a serious problem with the console spontaneously shutting down whenever I play a disc based game. This... Discussion in 'XBoX on Consoles' started by N3V3RxM0R3, Jan 17, 2016.

  1. N3V3RxM0R3
    N3V3RxM0R3 Guest

    Shut off issues


    I have an Xbox One day one edition. I have a serious problem with the console spontaneously shutting down whenever I play a disc based game. This problem does not occur all the time, and the period of time it will stay powered on varies. Sometimes I can
    play for 5 hours sometimes for 5 minutes before it will randomly power down. I do not have this issue with digital games only disc based. Before i receive a slew of suggestions please keep in mind: -None of the air vents are blocked on the console or power
    brick -the console is not overheating (it will do this after being powered on for the first time in 10 hours) -both power brick and Xbox are on a flat stable surface my dresser) -the power brick is plugged into a wall outlet and it is the only thing plugged
    into that outlet -I have tried different outlets as well as different rooms and this still occurs -there are no other electronics drawing power away from the Xbox (I've unplugged everything on the same breaker) -I have turned off always on -This happens when
    I play online AND offline -I have tried unplugging it and plugging it back in, reset it, hard reset it, cleared blu ray cache, resetting the power brick, made satanic sacrifices to appease the darn thing, and all the other fixes I can think of to get it to
    work For some reason this issue still seems to persist. I have a few other issues with such as it will randomly decided it cannot read a disc and asks me to sign in (when I am) or purchase a digital copy from the Xbox store. It also seems to be triggered by
    doing certain actions in my disc based games (i.e. Divinity Original Sin casting meteorstrike will sometimes cause it to shut off). The warranty is expired so I haven't sent it in for repair because I do not know if Microsoft will replace the console even
    if I pay to send it in. I am at my wits end and do not know what to do.

    :)
     
    N3V3RxM0R3, Jan 17, 2016
    #1
  2. Xbox 360 slim shut off issues

    I've had my xbox 360 slim for 3 years and this past year its randomly started shutting off without any noise or anything, it doesnt matter if I'm in gameplay or not, this is now the 3rd power brick that my xbox has shut off to. The shut off is completely
    random, sometimes 5 minutes, sometimes not at all. I've blown it out as good as i can (brick and console) as good as i can multiple times with canned air and played in a well ventilated space. Last time it powered off i noticed where it plugged into the console
    was hot. I've tried everything I've found, any help?
     
    I2GAUGExCAVEMAN, Jan 17, 2016
    #2
  3. It's Time to update

    I did waited 30 minutes then just shut it off and ran it again with no issues
     
    DontDoThat315, Jan 17, 2016
    #3
  4. Shut off issues

    if it only happens when something is in the drive , then the drive must be going/is bad and causing the shut down , if you send it in make sure to note that it sometimes takes a long time for the drive to switch off the console...only other option would
    be a "factory restore" (which I would try first before sending it in) just in case it is a software glitch ...
     
    RobertBuckalew, Jan 18, 2016
    #4
  5. RobertBuckalew Win User

    Shut off issues

    if it only happens when something is in the drive , then the drive must be going/is bad and causing the shut down , if you send it in make sure to note that it sometimes takes a long time for the drive to switch off the console...only other option would
    be a "factory restore" (which I would try first before sending it in) just in case it is a software glitch ...
  6. bernicemax Win User

    Why is my xbox 360 shutting off under one minute after i turn it on.

    No, Just stays on for a few seconds and shuts shuts off no red light issue.
  7. sew3334 Win User

    My Xbox One X - just shuts off during loading Division 2

    So its console fault issue or game issue?

    It shutted off console, 2 times. One time console was shutted during loading level on 14% progress. Second time it shutted off during lobby character waiting screen.
  8. kev edin Win User

    Shutting off

    When it shuts of is the fan running fast 🤔

    I could be over heating. As said give the vents a clean and make sure there is plenty of room around it đź‘Ť
  9. Insane XVI Win User

    Shutting off

    It could be a outlet issue, the part that the cord plugs into the wall, my friend has the same problem.
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Shut off issues

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