Shut down rewards and started new one. Old points have not been transferred from old account.

Discus and support Shut down rewards and started new one. Old points have not been transferred from old account. in XBoX Rewards & Social to solve the problem; Hello, I recently was advised by Xbox to make sure my rewards are in my local currency I needed to opt out, wait 48 hours, wait for ??? on the join... Discussion in 'XBoX Rewards & Social' started by xTIMBERWOLFx, Dec 26, 2016.

  1. xTIMBERWOLFx
    xTIMBERWOLFx Guest

    Shut down rewards and started new one. Old points have not been transferred from old account.


    Hello,

    I recently was advised by Xbox to make sure my rewards are in my local currency I needed to opt out, wait 48 hours, wait for ??? on the join date. I did that. I then opted back in and waited 48 hours. The join date is back however, the pending credits that
    were in my old account have not been transferred to my new account as was promised by the Xbox rep. Is there a wait time on this? I want to make sure I get my points before deposit date for this month as I had around 50,750. Thanks so much for your time and
    help. RE: XBox Reward points not depositing since 2014. Have over 50,000.

    :)
     
    xTIMBERWOLFx, Dec 26, 2016
    #1
  2. SRJT16
    SRJT16 Guest
    Xbox Rewards Monthly Statement From Wrong Account

    The monthly rewards statement I receive is about my old account which has the gamertag Lord Lascivious despite it not being linked to my current email address any more. Also, I would like my reward points from my old account transferred onto my current account
    which has the gamertag
     
    SRJT16, Dec 26, 2016
    #2
  3. Question about transfer cable and account info

    Hi,

    I recently bought a new Xbox Slim because my old Xbox had broken down. I purchased a transfer cable to transfer the data and gave my old Xbox away after the data had been transferred. Now here is my question.

    Was everything on my old Xbox including my account info and game saves deleted so that no one can access them from that old console? I also just now transferred my licences to my new Xbox,

    Thank you,
     
    XxReclaimer 117, Dec 26, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Shut down rewards and started new one. Old points have not been transferred from old account.

    Hello xTIMBERWOLFx,

    As mentioned in the previous post you provided, you will have to open a new post to request a transfer of old Credits. This is not an automatic process. We confirmed that your Rewards Account region and Microsoft Account region are now properly matching,
    and have transferred the Credits. You should see them appear shortly.
     
    XBLRewards8, Dec 27, 2016
    #4
  5. XBLRewards8 Win User

    Shut down rewards and started new one. Old points have not been transferred from old account.

    Hello xTIMBERWOLFx,

    As mentioned in the previous post you provided, you will have to open a new post to request a transfer of old Credits. This is not an automatic process. We confirmed that your Rewards Account region and Microsoft Account region are now properly matching,
    and have transferred the Credits. You should see them appear shortly.
  6. DrifterX22 Win User

    Fraudulent Xbox Live Account

    If you have been issued new cards and the old ones shut down how is the fraud continuing? Report what happened and that's it.
  7. Peter R Fleming Win User

    Change email associated with Xbox gamertag

    No, you cannot transfer the Microsoft Account email address or any part of the account to another account.

    You will have to forward all your emails to a new Microsoft account and transfer your OneDrive files to that one. You then can remove your email address from the old one and get your ex to add a brand new one (that has never been created before) this will
    delete the old email address, the old email address will be unusable.
  8. Jheychh Win User

    Transferring data to new console?

    On my new xbox I've redeemed my old account but I've changed the gamertag, I'm wanting to transfer games ext from my old xbox to the new one but the data is owned by my old gamertag can I still transfer from the old name to my new one ????
  9. Jheychh Win User

    DLC transfers

    On my new xbox I've redeemed my old account but I've changed the gamertag, I'm wanting to transfer games ext from my old xbox to the new one but the data is owned by my old gamertag can I still transfer from the old gamertag to my new one ??
Thema:

Shut down rewards and started new one. Old points have not been transferred from old account.

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