Should I join the preview ring again?

Hi,

you can change rings in the xbox insider hub when yo manage the xbox update preview rings note that alpha and alpha skip ahead are invite only but you should be able to join the beta ring

I am pretty sure it is only available currently to Alpha and Beta ring in Preview. If you are in either of those rings you should be able to access the trial from inside the Hub.

I am in preview ring 4

Hi SnoFox,

This has been a known issue for a while now and acknowledged by the Xbox Preview team and were testing a fix for this issue in the Alpha ring back in December. Since then, there has been no updates but based on this

article I'm assuming the issue was resolved in the Alpha ring preview update but doesn't seem to have gone live yet. There could have been some setbacks or the issue re-surfaced.

This was being tested in the Alpha ring, which is the first ring to test preview updates and requires an invitation to join, and has preview updates with the potential to have the most bugs so it's possible it's stalled in the Alpha ring.

My suggestion is to report the issue through the Xbox Insider Hub app, which you can do so by the report a problem option in the power menu after you have the app downloaded.

https://support.xbox.com/xbox-one/console/xbox-insider-hub-report-a-problem

If you join the Insider program, eventually it should get pushed to the other preview rings and you can get the fix in an upcoming preview update before it would go live.

Hi Volcannon,

Yes, you can rejoin after leaving at any point. It's possible that by joining and gaining exp so that you move up the preview rings to Delta at least so that you may get a future preview update where this issue is addressed and you can test it out for yourself
before those in the Omega ring or not in the preview program. Beta ring previews updates before Delta ring and the Alpha ring, where updates are tested first, requires an invitation to join.

Either way a solution to this will more than likely be tested in the preview program first. News regarding what is included in recent preview updates for the different ring levels can be found here:
https://news.xbox.com/en-us/insider/

Also here is an FAQ all about the Xbox Insider Program:
https://support.xbox.com/en-US/xbox-one/console/xbox-insider-program

Since that is not a rewards program issue, his is the wrong forum. Anything preview related should be posted in the preview forums (you should see a link at the top of the forums for insiders). Rings are based on how active you are in the preview.