Should I Get My Series X Serviced?

Discus and support Should I Get My Series X Serviced? in XboX Insiders to solve the problem; Crossposted to r/XboxUnbroken as well. Hey all, I’ve been having a very frustrating month with my Series X. I have a 5TB Master Chief Extended storage... Discussion in 'XboX Insiders' started by /u/HunterPunter560, Jul 5, 2021.

  1. /u/HunterPunter560
    /u/HunterPunter560 Guest

    Should I Get My Series X Serviced?


    Crossposted to r/XboxUnbroken as well.

    Hey all, I’ve been having a very frustrating month with my Series X. I have a 5TB Master Chief Extended storage hooked up to it for my old Xbox One games, and the thing disconnects, constantly, seemingly in line with the terrible internet where I live.

    Another issue, controllers will not connect to the console. At random intervals, the controllers will disconnect (sometimes at the same time as my storage device.) And the console itself would not sync or connect controllers. Confusing, but unplugging the console while its off seems to fix it.

    That leads to another issue, sometimes the disc won’t register if the console is off for awhile. Attempts to restart lead to the console doing nothing, and must be unplugged.

    I have talked to support and tried every solution under the sun, literally every single one, but I am curious.

    I have consoles nearby, and believe they may be causing wireless interference.

    The console also features games freezing when opening the Xbox menu and going to “My Games and Apps”, or at least my test dummy, COD Cold War

    I would like to know if you guys think I should get my Series X serviced, or if the issues come from my very own makings, such as the external storage.

    My main concern is the External Storage Disconnecting while I am playing games on it, and this issue continuing, as multiplayer would be 100% impossible.

    The Extended storage will disconnect, and at many times my controller disconnects then reconnects with it, while stopping the downloads.

    I would really like having to avoid the expensive internal storage upgrade.

    Thanks for any input!

    submitted by /u/HunterPunter560
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    /u/HunterPunter560, Jul 5, 2021
    #1
  2. skillpott13 Win User

    Call of Duty Black Ops Cold War

    Hi Georges, I was asking whether people would recommend buying the Series X version to get the improved features. As in should I sell my Xbox One copy and buy the Series X copy?
  3. Christopher Revoredo Win User

    My game crashes 20 minutes into a game.

    Oh my, it used to happen to me as well with my Series X Aaron, honestly it seems you have tried all the troubleshooting there is. My best advice, replace the console while you can! https://beta.support.xbox.com/help/hardware-net... I followed the steps and had my new Series X without any issues!
  4. You No Chata Win User

    service alert

    MY XBOX HAS A SERVICE ALERT FOR X BOX LIVE AND I CANNOT GET ON I SHOULD BE REIMBURSED FOR THE DAYS TO THE HOUR THAT I DO NOT HAVE SERVICE
  5. Ronnieee Win User

    Teredo

    They should be running the same server. If your series X is not working even on other network, I would already suggest having the console for service. Check the warranty and service options here:

    https://account.microsoft.com/devices/
  6. Ashton Fraser Win User

    What is the max Internet Speed the Xbox Series X can receive.

    My internet speed is 1Gbps and my series x is plugged into the router via ethernet. But, My series x is only getting 200mbps with nobody on any devices and no games running in the background. Additionally, the latency on my series x never gets below 60ms whilst my other devices get as low as 9 ms. How do I fix this speed discrepancy on my series x.
Thema:

Should I Get My Series X Serviced?

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