Shopping cart not working at all with an error

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Yes, buying the in-game currency from the Microsoft store will work great!

Hope this helps.

Jesse.

Thanks Njal,

No, I did not get payment confirmation as usual, it pretty much locked up at that point then the error message showed. My shopping cart still shows the error, cannot get into it to view cart or saved items anymore.

Cheers for the link.

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. Unfortunately, we're just the community, we don't have control over this kind of thing, and neither does Microsoft, as it can't control what other outsourced stores do.

As said by the member above, adding the product to the cart does not make it yours, as other people at this very moment must be trying to buy, so it is necessary that in addition to adding to the cart, you must click on buy to avoid this type of problem.

*Thank you in advance for contacting. You are always welcome to the community.

If your account has been blocked you must contact support by following the instructions below.

Visit the website: https://support.xbox.com/en-US/contact-us

Click on contact us

Or

Ask an agent a question

- Describe the problem you are having, if you are going to use the ask a question to an agent option, to get redirected faster to a real person, enter the term 'talk to agent' and then choose the categories of your problem.

- Choose to get a callback or talk to one of the community gamers, you will be redirected to the right sector

I never said just because i added something in cart it's mine. my concern is why can't i access my cart. or add anything (phone, surface, etc..) to cart. and i also don't care about other retailers nor i said anything about them I'm talking about Microsoft.com and as you said there is 1000's of people trying to buy at same time; how am i suppose to try to get my order placed unless i keep on clicking/refreshing my cart, when it seems like by me refreshing my cart 1000's of time my account is now locked.