Shipping Label for Xbox One

Im from Australia, ive had problems with my console, have been in contact with microsoft and we have arranged a repair. We done a service request on the 30-31 December, and they told me that a shipping label will get sent to me to be able to send my console
away for repairs. I never received my label. I have had many many calls to them regarding this, they keep saying to me check your spam folders etc, i receive emails daily, of course i check my spam folders, i have given them two email address and still no
label, they keep telling me we are reffering your situation to our hardware investigation team and they will get back to you. It has been 3 weeks and i have no label and they keep telling me the same thing. All i want to do is send the console back for repairs.
All the money that we spend on these things and this is the support we get. I have'nt been able to play the console for nearly a month now. I am at wits ends and i dont know what to do, all the tell me is to wait, im still waiting. This is the worst console
experience from microsoft i have ever had!

:)

 

Shipping Labels

I want to return my xbox one s controller that came with my xbox. I created a returning label with my warranty, and when i try to get my shipping label all that pops up is this [] on a separate window. I contacted microsoft support over the phone and they
said they would email me shipping label. It's been 2 days and I havn't been emailed my shipping label.

 

xbox remote repair

We have started a work order for the xbox one remotes that has been broken. We can not print out the shipping label. Are we able to just write the shipping label on the package or does the paper work need to be in the packaging?

 

did they ever resolve the issue?!? I'm having the same problem

 

*sigh* same here any one have answers!?

 

You need to call them back. It seems an error has happened in their systems and the label was never sent out.

What they will need is your order ID or Service request number.

What they will have to do at this point is to cancel out your current request and then you will have to call in after 24 hours to set up a new repair.

Sorry to be the bearer or bad news, but that is unfortunately what is going to happen

 

Same thing is happening with me, they never sent out my label.

 

Hey there DIS7RICT!

If you are continuing to experience this issue, please contact Phone Support through our Contact Us page for assistance with this issue. In the future, please go ahead and create a new thread. This way we can
provide support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!