Shipping label for device repair

Hi There,

Sorry to hear you are having problems. First, check your junk mail folder to ensure it hasnt accidentally fallen into there. If you have no joy with that I recommend you visit https://support.xbox.com/help/hardware-network/warranty-service/help-with-existing-service-order and
click the contact us button to get in touch with a member of Xbox Support to see if they can re-send the label to you.

when your device is accepted for repair you'll be sent a shipping label

Hi reedwekenborg,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you would like to receive the shipping label for the Xbox device repair. Let us check on this together and sort this out in timely manner.

Please check the following steps or proceed to contact support instead. To get your shipping label, follow these steps:

1. Go to Device Services and sign in.
   
2. Select the device associated with your service request.
   
3. Select Repair Order at the bottom of the page.
   
4. Select Get Shipping Label.
   

That’s all you have to do. There will be an email sent to you regarding the shipping label to the email address associated with your Microsoft account.

Note If you don't see the email in your inbox, check your junk or spam folder.

However, to make it easier for you. You may also contact Xbox Support.

Hope that helps! We would suggest for you to contact them for they have advance tool to send you your shipping label via email.

Kindly let us know, if there is any misunderstanding of our description by sending us a reply. If you have a different concern kindly create a new thread using this link - Create a new question or start a discussion.

Sincerely,



Xbox Forum Moderator

Microsoft Community

You can go to https://support.microsoft.com/devices and open a repair request to obtain all the shipping labels with out having to contact support!

when you say it wont let you print a shipping label, are there any errors? if you have created a device repair can you try a different browser to see if it will let you then print a label?