Shipping address mistake

JimyG · Nov 11, 2020

HI, I recently purchased the Xbox Series X but during checkout, I did not notice my street name was missing. The numbers that precede the street name are there, as well as my city, state, zip code, etc, but not the street name itself. Is there anyway to
change the shipping address like amazon and others allow? Or if the address cant be changed, where will my package go? Will it go to my local post office?

I cannot simply cancel the order and try again because they are sold out until next year, so I must change the shipping address before the order is processed and shipped. Additionally, I have been on hold with customer support for 90 minutes to no avail
so I am starting to lose faith.

Please let me know!

:)

Trinitarian-CA21C929

Try changing your main adress in you microsoft account first, then just go to microsoft support at xbox.com/help and request a call back. Explain your address issue. Good luck

implantedwall14

Probably not. It will most likely be sent back to the shipping center and then you will get an email that there was a mistake yadda yadda. Just cancel the preorder, and then do it again with the correct address.

iNb4 Ownage

Hello,

I doubt very seriously that the agent purposely lied to you. Xbox Support agents are human as well and do make mistakes. You will need to go ahead and just keep an eye on your email because FedEx will simply tell you that the shipper will need to update
the address. Please get the tracking number and look up the information yourself to see what address it is being shipped to.

Cheers!

Eden0032

Hi,

You need to contact Microsoft Store Support at
https://support.microsoft.com/en-gb/contactus/

They'll be able to advise further.

-

Spazpol

Trying to ship out my Xbox controller for repairs but the shipping label won't print and I don't know the address to the repair facility does anybody know the address

What country are you shipping from?

Shipping address mistake