Sharing Games Pass Problem Cracking Me Up!

JoWolfy6 · Apr 15, 2020

I hope someone can help me before I crack up. I've spent a lot of time googling but I'm not getting anywhere.
I bought an Xbox one for my kids for Xmas, it came with Games pass and Live which has since converted to Ultimate. I put this under one of their profiles and they both enjoy the benefits under each profile.
Recently I've enjoyed the odd game of Fortnite so decided to create my own profile and add it to the Xbox. For some reason I'm not able to use the games pass. All I get is the option to buy it for my profile. We're all under the same family, Xbox is set
as home I can't see any reason why this isn't allowing a 3rd profile to play.
I would really appreciate any help or advice anyone can offer cos I'm not sure what else to do.
Thanks in advance guys

:)

JoWolfy6

Thanks for replying, i have Ultimate, it wasnt letting an added profile use it. Its sorted now tho

JoWolfy6

Thanks for replying, i cant tell you exactly what it says yet cos my kids wont let me get on there atm lol. I switch to my profile, Fortnite is the already showing on there,it says something along the lines of needing xbox live to play and i think it offers
me the chance to purchase a gamespass.

JoWolfy6

Thanks for replying, i did and it wasnt working, that was my problem. Its sorted now tho

Onyx Is Here

You can read how to set the account that has the Ultimate Pass as Home via this link https://beta.support.xbox.com/help/hardware-network/console/my-home-xbox

However, I would recommend turning off auto renewal on the account that has the pass at

https://account.microsoft.com/services and then adding it to your account and setting your account as Home on the console. You can purchase your digital games and they will be shared to your children.

The reason I suggest this is because the Xbox Rewards Program offers you points for everything you do on the console. These points can be exchanged for hardware or services via the Rewards program.

https://account.microsoft.com/rewards. I would also recommend adding the Xbox Game Pass app on your console and device so you can take advantage of the Game Pass Quests which also provide points to the Rewards program

NaZoooom

Hi JoWolfy6,

I would say it is best to remove all accounts of the Xbox and start again. You post mentions you are under the same family so make sure you follow the Remove
yourself or a family member from your family on Xbox One support page and make sure any child accounts under the family are removed before the asult.

Once all the accounts have been removed, perform a Restart/Power Cycle on the console.

Once this has been done, start over and add your main profile with your subscriptions first and make sure it is assigned as the My Home xbox.

A bit of work, but hopefully it will help you sort this issue out

Do let us know how you get on.

Sharing Games Pass Problem Cracking Me Up!