Shape up coach subscription not recognised

Discus and support Shape up coach subscription not recognised in XBoX Games and Apps to solve the problem; I purchased first the free trial (1 month), and after this was not recognised, I bought the 3 month subscription (29€). Payment was sent with paypal... Discussion in 'XBoX Games and Apps' started by LiGo73, Sep 18, 2016.

  1. LiGo73
    LiGo73 Guest

    Shape up coach subscription not recognised


    I purchased first the free trial (1 month), and after this was not recognised, I bought the 3 month subscription (29€). Payment was sent with paypal and i got an order confirmation from microsoft.

    The games still says that there is no subscription for the coach....

    :)
     
    LiGo73, Sep 18, 2016
    #1
  2. xbox live gold status

    when you pay a subscription card passed validation checksum written off but the subscription has not taken shape
     
    Андрей Матюшенков, Sep 18, 2016
    #2
  3. gds1972
    gds1972 Guest
    Xbox Live Gold

    Hi

    Can you please try a full console restart to see if you Gold subscription is then recognised by your console. If this did not work I would next suggest you try removing your account from the console and re load your account hopefully your subscription will
    then be recognised by your cone.

    If carrying out the two suggestions above did not work can you please click on
    this link here you should be able to confirm your current account subscriptions including the expiry date of your gold subscription.
     
    gds1972, Sep 18, 2016
    #3
  4. Shape up coach subscription not recognised

    Hey, GobelinSpreu04! Sorry to see any issues! If the purchase went completely through, as it sounds, I suggest
    reaching out to Ubisoft for further assistance with their in-game content. If you run into any issues, though, please let me know so we can see what else we can do for you here. Shape up coach subscription not recognised :)
     
    Misses Quinzel, Sep 19, 2016
    #4
  5. Misses Quinzel Win User

    Shape up coach subscription not recognised

    Hey, GobelinSpreu04! Sorry to see any issues! If the purchase went completely through, as it sounds, I suggest
    reaching out to Ubisoft for further assistance with their in-game content. If you run into any issues, though, please let me know so we can see what else we can do for you here. :)
  6. Arkham99 Win User

    Mass Effect 2 - Legion On The Nature Of Reapers

    It's funny that you bring this topic up for I watched the E3 demo last night and had lots of questions about the Geth afterwards. There's a part where Shepard is down on the surface of some planet trying to nuke a Reaper that's coming out of an underground
    silo, Shepard makes reference to a "Geth Shield" that's blocking the exit of the silo while Legion is coaching him from The Normandy, this combined with the "Nature" video posted here and the big decision on whether to rewrite The Heretics or not is shaping
    up to be one of my most anticipated storylines of the finale...:)
  7. GoddammNick7 Win User

    Coaching?

    Yes, coaching mode is just like regular madden football. Player mode is just like superstar mode.
  8. ash2k83 Win User

    Xbox fitness

    I've just read up on this and it says it's a subscription based service? So you don't purchase it like Your Shape? Is it already on all XB1's then and you just need to pay for the routines or something like that?
  9. denis97g Win User

    Xbox Live subscription is not connecting.

    it may be a temporary problem, does your xbox recognise that you have a subscription?
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