Shame on Xbox repair center

Discus and support Shame on Xbox repair center in XBoX on Consoles to solve the problem; Hi, My Xbox one was send to your repair center and have been send to me this week. I have received today.... Wen I open my package checked that the... Discussion in 'XBoX on Consoles' started by Romao LX, Apr 26, 2017.

  1. Romao LX
    Romao LX Guest

    Shame on Xbox repair center


    Hi,

    My Xbox one was send to your repair center and have been send to me this week.

    I have received today....

    Wen I open my package checked that the Xbox that i have send it to you new one have arrived all messed up.

    The corner is broken, all scratched up...

    This is unbelievable. One of the biggest company's in the world like Microsoft have damage my new Xbox...

    Shame on you guy's! Your technicians formation is unbelievable! I can open the Xbox without doing that kind or damage.

    My work was repair laptop computer's and if I do that kind of work I will lose my job!

    :)
     
    Romao LX, Apr 26, 2017
    #1
  2. ngocphi
    ngocphi Guest
    seriously angry...

    no

    the ONLY repair center authorized is the ms xbox repair center which can only be reached by sending the console in for repair

    no other shops are authorized

    you fill out an xbox repair order online at xbox.com or call your support in your region
     
    ngocphi, Apr 26, 2017
    #2
  3. HAZMAT RADIO
    HAZMAT RADIO Guest
    Do not send Xbox to Microsoft for repairs

    Just for reference, if anyone else breaks the seal on your Xbox then your Xbox can never be repaired by Microsoft ever again. They are the only authorized repair center.

    Once that tamper seal has been removed, the repair center won't touch your xbox.
     
    HAZMAT RADIO, Apr 26, 2017
    #3
  4. AO180
    AO180 Guest

    Shame on Xbox repair center

    Contact the service and repair center through the website https://support.microsoft.com/en-us/devices if you wish to send it back in or make a claim,

    but call Xbox Support first to see if they have any better options for you.

    ⦁ Toll free: (800) 4MY-XBOX or (800) 469-9269

    ⦁ Hearing impaired (TDD device): (866) 740-9269 or (425) 635-7102

    Xbox hours of operation:

    ⦁ Monday - Friday 6am - 10pm Pacific time

    ⦁ Saturday - Sunday 7am - 6pm Pacific time

    If you call us using a mobile phone, there may be additional charges from your service provider. Please contact your service provider for more information.
     
    AO180, Apr 27, 2017
    #4
  5. AO180 Win User

    Shame on Xbox repair center

    Contact the service and repair center through the website https://support.microsoft.com/en-us/devices if you wish to send it back in or make a claim,

    but call Xbox Support first to see if they have any better options for you.

    ⦁ Toll free: (800) 4MY-XBOX or (800) 469-9269

    ⦁ Hearing impaired (TDD device): (866) 740-9269 or (425) 635-7102

    Xbox hours of operation:

    ⦁ Monday - Friday 6am - 10pm Pacific time

    ⦁ Saturday - Sunday 7am - 6pm Pacific time

    If you call us using a mobile phone, there may be additional charges from your service provider. Please contact your service provider for more information.
  6. ElectroFlying Win User

    Buy a PS4 its better

    So you had a problem with your X1's optical drive, sent it in for repair, while it was out for repair you bought another X1. When your original X1 FINALLY returned from the xbox repair center you sold the newest X1 and thought. "Cool, MS repaired my xbox."
    only to have to keep sending it back for the same repair over and over again? Is that correct?

    If so, then at least in N, America, you aren't alone. For xbox's repair centers, as well as Sony's I will add. Are a joke! Made even worse by the invalid Xbox live code consolation prize they sent... So... Double whammy!

    Things aren't much different over at Sony, so don't get your hopes up too high. For bad business practices and shames of in warranty repairs seems to be the norm these days by BOTH companies.
  7. dwaynecooper Win User

    Xbox one repair status saying shipped to customer

    I agree Mastrius9087. To pay all that money for a product that takes less time to quit working than it takes to eat a burger is shameful on Microsofts part. Why do they have the repair center across the border. Cheap labor? Smt
  8. Tezzarrific Win User

    Repair center

    you would think that, there is some repairs done in Ireland and my company also does warranty and insurance repairs on them, validated by microsoft too.
  9. StuartATrueRed Win User

    Repair center

    No, there isn't one near Nuneaton. The closest is Germany. You would have to set up a repair order.
Thema:

Shame on Xbox repair center

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