Sexual harassment on console games

So I have been recently dealing with extreme sexual harassment based on gender in team chat. Unfortunately after repeated reports to several accounts nothing has happened at all. I even was on the phone with Xbox support for an hour and thirty minutes,
for a woman to tell me that she also deals with it but cannot do anything about it. Why is Xbox promoting a community where it is ok for extreme harassment IE telling me to get on my knees because I am a woman and that's all I can do eck. But, not taking action
from these accounts? I have tried multiple times writing lengthy reports on accounts and nothing ever happens and there is nobody that I can even talk to about these things. It really is starting to seem more and more that the people working for this company
promote a toxic environment for women and in no way shape or form attempt to do anything about this. Why is this ok?

:)