Severe NAT issues. Desperate for help.

Discus and support Severe NAT issues. Desperate for help. in XBoX on Consoles to solve the problem; Hello, I honestly do not know where to begin. I'm immensely upset and desperate for help because I've been having NAT issues for the past 12 hours and... Discussion in 'XBoX on Consoles' started by Irascent, Jun 23, 2015.

  1. Irascent
    Irascent Guest

    Severe NAT issues. Desperate for help.


    Hello, I honestly do not know where to begin.

    I'm immensely upset and desperate for help because I've been having NAT issues for the past 12 hours and have been doing everything possible to try and resolve this issue. My router/modem brand is Hitron and the model number is CGN3ACSMR (I recently upgraded
    my internet). I'm on a wired connection. I've tried everything under the sun in regards to fixing this problem: I have unplugged my router/modem for 30 seconds and plugged it back in several times, I've physically power cycled my Xbox One multiple times, I've
    spent 5 hours trying to resolve this issue with three different people at Xbox support, I've spent an hour and a half with my ISP to see if they could do anything, and I've tried port-forwarding even though I shouldn't have to because UPNP is enabled on my
    router/modem. On my third time contacting Xbox Support, I was eventually told that my dynamic IP address keeps changing my Xbox NAT settings. I then contacted my ISP (Rogers) and was put through to the "Tec Experts" ($69.99 per call). They said they would
    "stabilize" the IP address and port-forward Xbox ports to my router/modem (the ports were wrong and the IP address wasn't stabilized). My NAT and detailed info has been constantly changing, all day, when I hold LT+LB & RT+RB after testing my multiplayer connection. When
    my NAT is Strict, the detailed info says: your network is behind a port-restricted NAT. When my NAT is moderate, the detailed info says: your network is behind a port-reserved port-symmetric NAT. When my NAT is Open (according to my ISP, my router isn't capable of
    having an open NAT) the detailed info is: your network is behind a cone NAT. In short, I can connect to Xbox LIVE but I cannot play online because I cannot connect to anybody. For example: I was playing Destiny earlier today and I kept having to contact the
    Destiny servers and got error codes to do with connectivity and network issues after being kicked out of the game-world. Additionally, my Xbox doesn't need to be repaired because everything was working perfectly the day before. Lastly, I'm looking for an extremely
    knowledgeable person that could provide me with a quick fix that doesn't involve port-forwarding or setting up a static IP address. Thank you.

    :)
     
    Irascent, Jun 23, 2015
    #1
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    Facing problem redeeming coupon of FIFA15. I'd setup my new xbox one today, followed instruction and used QR code received in the package. Showed a 40 seconds progress bar and after that nothing happened. Please help, my seven year old is desperate to play...
     
    FoundedCape155, Jun 23, 2015
    #2
  3. Shenner18
    Shenner18 Guest
    UPnP & NAT Connection Issues

    I am having similar issues. Originally I was having dual NAT issues as I was running an active router/modem in addition to my Google wifi. I have since changed my router/modem to bridge mode and have had open NAT ever since. My connection can be fine for
    20-30 mins at a time until i have severe packet loss. This will happen in multiple games. Anyone have any ideas?
     
    Shenner18, Jun 23, 2015
    #3
  4. Severe NAT issues. Desperate for help.

    Hello

    To make things easier to read for troubleshooting reasons could you enter the following info as accurately as possible as it's rather hard to find now in that text.

    What Country/State/Province do you live in?

    Modem brand & model number:

    Router brand & model number:

    How many Xbox 360 and Xbox One consoles are connected to this router?:

    Wired or Wireless (for each console):

    Things you have tried:

    Is UPnP Enabled? Yes/No/Unknown:

    Do you have a NAT error? If so, what is your NAT type?:

    Any Error Codes you encounter:

    Who is your ISP? (Internet Service Provider):
     
    FearedNightmare, Jun 24, 2015
    #4
  5. FearedNightmare Win User

    Severe NAT issues. Desperate for help.

    Hello

    To make things easier to read for troubleshooting reasons could you enter the following info as accurately as possible as it's rather hard to find now in that text.

    What Country/State/Province do you live in?

    Modem brand & model number:

    Router brand & model number:

    How many Xbox 360 and Xbox One consoles are connected to this router?:

    Wired or Wireless (for each console):

    Things you have tried:

    Is UPnP Enabled? Yes/No/Unknown:

    Do you have a NAT error? If so, what is your NAT type?:

    Any Error Codes you encounter:

    Who is your ISP? (Internet Service Provider):
  6. WPAK Win User

    Unable to Get online on BattleFeild 1

  7. ScottCourt Win User

    Umm, i cant connect to anyones parties

    This is a NAT issue. I know several people who have had this issue and resolved it by following this help topic

    HERE


    Let us know if this helps :)
  8. GMAN990 Win User

    HELP! NAT Issues...

    My point is he knows how to turn off/on UPnP , portforwarding/DMZ he has already done it if you read above, he needs to reconfigure the modem that is the cause of the problem, then just use UPnP on its own
  9. GMAN990 Win User

    HELP! NAT Issues...

Thema:

Severe NAT issues. Desperate for help.

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