Severe Headset Problems

o Soam o · Dec 18, 2014

Hi all.

I bought my xbox one on launch day.

About 3-4 weeks ago my headset that came with the console stopped working. (It would plug in and recognize that it was plugged in, but I could not hear anyone nor could they hear me)

So I bought a $25 adapter and plugged in my ps4 headphones, worked for about a week then the same issue occured. Tried other headphones such as iphone and some PC headphones but nothing else worked in that adapter

I bought another headset (the kind that comes with the xbox one), stopped working the next day. At this point I'm thinking maybe its the controller causing damage to the headsets or something like that, so I get a new controller.

Now I buy the $60 stereo headset, it worked for 3 days and stopped working last night, with a new controller.

Now I suppose this could be horrible luck on my part, purchasing various faulty pieces of equipment and headphones but it seems unlikely at this point.

I've spent way too much money trying to fix this problem and I don't want to spend anymore money. I don't want to send headsets back to microsoft, because thats not a permanent fix. That's just another way to have a working headset for a day or two before
it inevitably stops working again. Is anyone else having problems similar to this?

Does anyone know of a potential fix or are there are wireless headsets that I could use to bypass the flimsy controller/adapter situation?

TLDR version: I've been through over 8 headsets and 4 adapters in the past month, have tried troubleshooting by rebooting the xbox, removing the battery, charging up the batteries and letting them die, replacing the controller & battery. I'm at wits end.
Hellppp

:)

Sev 117A · Dec 18, 2014

Turtle beach XO Seven in game chat

I purchased the Turtle Beach XO Seven today and got the headset set up but, im having problems with the in game chat. I cannot hear others and it does not seem like the headset is picking up my voice. I tried the party system and its seems like kinect is
the only thing picking up voice chat. I hope there is an update to fix this soon i would like to communicate with my team so we can win!!! XO Four, XO Seven – Turtle Beach

BooBooYNWA · Dec 18, 2014

What headphones are better ?

What headphones then people ? - ASTRO A50s headset - OR - Turtle Beach Seven Series XP headset ?

vikingland1 · Dec 18, 2014

Quit hitting the mute button j/k. I would call MS and see if they can help. That sucks though. Good luck.

A Blue Illusion · Dec 18, 2014

The one thing I didn't notice in the list of things you've tried is updating the controller... unless you just forgot to put that on the list. Might be worth a try if you haven't yet.

o Soam o · Oct 31, 2018

I have tried the controller update as well, just forgot to mention it. Thanks for the suggestion though

A Blue Illusion

The one thing I didn't notice in the list of things you've tried is updating the controller... unless you just forgot to put that on the list. Might be worth a try if you haven't yet.

o Soam o

I have tried the controller update as well, just forgot to mention it. Thanks for the suggestion though

vikingland1

Quit hitting the mute button j/k. I would call MS and see if they can help. That sucks though. Good luck.

MegatonAaron

For your first complaint, in my experience if one person in your party has a "strict" NAT, then you often cannot turn on party chat at all. Doesn't matter how many people are in your party, if one is "strict", chat gets stuck off. I partied up with two friends
who also have Xbox One's, and one of them was having trouble opening his NAT. We could chat just fine until he tried to start playing a game... then party chat would shut down for all 3 of us and was completely disabled until he left the party.

In general, I also find myself scratching my head at many of the decisions Microsoft made with this console. So much of it just seems like a HUGE step backwards compared to the 360 (I can't even stream media from my laptop!). On one hand, I bought a new
piece of technology a couple months after it came out and I pretty much expect that it will have some growing pains (both in software and hardware) in the first 6 months or even year after release. But on the other.... Microsoft had such a stellar system in
regards to online play, communicating with friends, media, etc on the 360, and there was absolutely no reason for them to mess with it. Build on what you've established, don't uproot the things that everyone loved and start messing with them when they were
perfect to begin with.

I sincerely hope Microsoft is listening to us early adopters (let's face it, we're basically paying $500+ to beta test the thing), because if they don't make some major changes and put out a lot of updates to this thing in the coming months, Sony is going
to be leaving them in the dust. They're asking us to pay $100 more than the competition while they remove (or completely screw up) the features that made us love the 360 to begin with. That's a tough pill to swallow. The X1 has a lot of potential and could
be one *** of a console, but it's not there yet and needs a lot of work.... fast.

Andrew Maxx-216D7D4E

Hello, I tried to solve the problem several times in my live however already for some time after the change of my Brazil account for account of India can no longer download game whitch gold lost the game The Witcher 2: Assassins of Kings, Brothers: a Tale
of Two Sons and Sniper Elite V2 does not download at all also does not enter the list of downloads. If possible please change my account again to Brazil and release these past downloads. For so has error message each time.

Severe Headset Problems