severe connection issues

purpleblurr2002 · Jan 18, 2017

The server is not letting me onto the game. It just says server connection issues and it does not matter how many times I press try again.

Are there too many people playing at the same time? Should that really matter since its an online game?

:)

CaptainSlayer · Jan 18, 2017

Severe connection issues - Constant disconnects

Yesterday, I booted up my 360 to try and download Dungeon Defenders to play with some friends.

When I started the console, the spinning ring was present for well over a minute an a half before an error popped up claiming I couldn't connect to live and insisted I test my connection. To make a long story short, I ran multiple tests which gave me all from
"No connection", "NAT Error" and in some cases connected just fine.

I have my NAT open with a static IP and everything. When it finally logged me into XBOX LIVE a couple of times I would soon be kicked off. After joining a friends party, inviting a friend or starting the DD download.

It's rather frustrating as my XBOX ONE and PC's seem to be working fine. I tried resetting my router, I've checked my port forwarding and everything. Is this just an issue affecting certain people or is my console burning out? It's around 2-3 years old. Also,
these forums are running insanely slow. It took me well over ten minutes to get to the post option. When I click a link it literally loads for 3-4 minutes. I'm at work right now, and all other sites run fine.

snake42069 · Jan 18, 2017

Severe connection issues - Constant disconnects

your router might be deep fried. Frequent brown-outs (temporary loss of electricity) or black-outs can damage any electronic equipment. i have had to replace my router twice in the past decade because of this. Your router might also be overheating which
would cause it to shut down. But recently this week alot of people have been having connection issues with the 360.

Mister Cizl · Jan 19, 2017

Hey purpleblurr2010! Have you tried any troubleshooting steps so far? Check out the Casual Games FAQ for some basic troubleshooting steps and Error
Codes & How to Fix Your Game for some additional steps. If you could, please provide the following information as well:

Region:

Device:

Mobile (Y/N):

Operating System:

Wired or wireless connection:

Additionally if you could please upload a DXDiag file to a file hosting service like OneDrive, that will greatly help us in sorting out what may be going on. Steps can be found here (Note:
one DXDiag is run, you will get the file by selecting "Save All Information"). Thanks!

Mister Cizl

Hey purpleblurr2010! Have you tried any troubleshooting steps so far? Check out the Casual Games FAQ for some basic troubleshooting steps and Error
Codes & How to Fix Your Game for some additional steps. If you could, please provide the following information as well:

Region:
Device:
Mobile (Y/N):
Operating System:
Wired or wireless connection:

Additionally if you could please upload a DXDiag file to a file hosting service like OneDrive, that will greatly help us in sorting out what may be going on. Steps can be found here (Note:
one DXDiag is run, you will get the file by selecting "Save All Information"). Thanks!

H0RC

Direct connection not available, my ethernet handoff is not located close enough to the xbox. Speedtest still showed me at 28mps download. I gave up last night and this morning it worked fine. No addidtional changes made. This is not the first time it has
happened, but it is the longest it happened. based on other requests on here i can tell i am not the only one with this exact issue. I was not lagging out before, i received the ICMP error every time. Understanding the actual root cause would make everyone
on here sleep better and maybe i could be prepared for next time.

Miss Ermine

Hey there! That sounds stubborn indeed. So if I'm reading right, it only gave you the ICMP error once? And the rest of the time it's just lagging out? There's a couple things I'd want to try right off the bat: one would be a direct modem connection just
to test- the other would be if even that is giving us errors, run a speed test on your computer (speedtest.net is good for being easy to show us the exact results.) when you disconnect. Thanks!

taidara

[quote user="H0RC"]I gave up last night and this morning it worked fine.[/quote]Are you up and running or does the test fail at your Internet connection?

[quote user="H0RC"]This is not the first time it has happened, but it is the longest it happened.[/quote]How often do you experiencing ICMP error?

Access your router and change your wireless channel manually to 1.

As a test, try turn off UPnP on your router and enable Port Forwarding to manually forward network ports used by Xbox LIVE.

snake42069

your router might be deep fried. Frequent brown-outs (temporary loss of electricity) or black-outs can damage any electronic equipment. i have had to replace my router twice in the past decade because of this. Your router might also be overheating which
would cause it to shut down. But recently this week alot of people have been having connection issues with the 360.

severe connection issues