Settings messed up and games not loading

Fallen5phinx · Jul 16, 2014

When I try to play games on my xbox one sometimes it doesn't load at all and just sends me back to the home screen and sometimes the screen just turns black. also the sound is not working I looked in settings and it says the digital sound options are all
off and if I try to turn them on a loading circle appears in the middle of the screen and will not go away and I can not move my cursor but I can back out of the settings. whenever this happens it logs me out of my account and my account no longer shows up
in the sign up list.

:)

DjZGFX · Jul 16, 2014

Content settings messed up

Okay, my parents promoted my account to adult do I wouldn't bug them to download M demos. But when I tried downloading any Mature demo It still would not let me. It kept saying "user does not have permission to download this". What is going on? I'm basically
on the adult settings. I even saw my parents do it. How do I fix this?

Miss Portia · Jul 16, 2014

Content settings messed up

If you are under the age of 18, there will still be a restriction on some demos or trailers, regardless of the parental settings. Those restrictions will be lifted when your account is promoted to an adult account, when you turn 18.

SpaceDefiner · Jul 16, 2014

Hi Fallen5phinx,

I have had the similar problem you are experiencing. Sometimes when I try to save my setting or else, that loading circle appears in the middle of the screen and will not go away--unless I restart my Xbox One. I don't know why Xbox One always has this kind
of problem which I didn't experience in Xbox360. For example, I was editing my gamerpic a moment ago, and when I tried to save it, that loading circle stuck right there. I think you can also try "power cycle," that might help also. I hope I have helped you
a bit!

Regards,

SpaceDefiner

Hi Fallen5phinx,

I have had the similar problem you are experiencing. Sometimes when I try to save my setting or else, that loading circle appears in the middle of the screen and will not go away--unless I restart my Xbox One. I don't know why Xbox One always has this kind
of problem which I didn't experience in Xbox360. For example, I was editing my gamerpic a moment ago, and when I tried to save it, that loading circle stuck right there. I think you can also try "power cycle," that might help also. I hope I have helped you
a bit!

Regards,

Miss Portia

If you are under the age of 18, there will still be a restriction on some demos or trailers, regardless of the parental settings. Those restrictions will be lifted when your account is promoted to an adult account, when you turn 18.

Dr Black Bones

It's probably a messed up Xbox One, if it wont load games, maybe see if it needs to get repaired?

ITz Mizzie Ts

quick question. I set up a class and played a few matches earlier testing out the peacekeeper. decided to back out and went to crunchyroll for a while and when I loaded my game back up and went back into a match my class that was set with the peacekeeper
was all messed up. everything was there, except the gun and attachments I had on it, there was a remington in the weapon slot with nothing on it

Morgan Robotham

Managed to get on to it after ages of messing about with it. Every time I turn on my Xbox it asks me to update my language setting then tried to up update the console but crashes. So I skip it and just load on to the home page, the only game I play is minecraft however it will not load. It comes up with error code 0x87e50007. Which I’ve looked up and says it has not download properly or has updates but there is nothing on ready to install or on manage game and add ons. I’ve uninstalled and reinstalled multiple times still won’t load and hard set my console multiple times

Settings messed up and games not loading