Settings help

More than likely you've set you profile too private, not sure where the setting will be too change it, but try looking at your account on the Xbox One and then maybe look for something like privacy.

Found it, go to settings on your Xbox One, then on the left of the screen choose the option called "privacy and online safety" once there choose the option called "custom" you can then tailor your accoun to whatever you want.

Hi Jasmine! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

To be honest with you, looks like the system is detecting that you own a child account as you won't be able to see the page if it's considered as child.

If it's not considered as adult, you really need to add your account to a family account so you can change the settings. Here's how to add your account under a family account.

https://support.microsoft.com/en-us/account-bil...

That depends. If your parents set up the family settings, then you'll have to talk to your parents about it.

Keep in mind, that in order to prevent smart kids from finding a default reset code and disabling the parental controls without their parent's knowing, you can't remove the code yourself easily.You will need a special reset code that is calculated from the
console's serial number.

If the family settings have been accidentally turned on, you'll have to contact the official Xbox support at
https://support.xbox.com/contact-us

there you'll have to confirm that you're an adult, and give them the console serial number.

Then they'll walk you through the family settings reset process.

I had my xbox at a friends house and one of their kids just put it on and they cant remember and I'm a 20 year old so I don't think my parents don mind

That depends. If your parents set up the family settings, then you'll have to talk to your parents about it.

Keep in mind, that in order to prevent smart kids from finding a default reset code and disabling the parental controls without their parent's knowing, you can't remove the code yourself easily.You will need a special reset code that is calculated from the
console's serial number.

If the family settings have been accidentally turned on, you'll have to contact the official Xbox support at
https://support.xbox.com/contact-us

there you'll have to confirm that you're an adult, and give them the console serial number.

Then they'll walk you through the family settings reset process.