Settings app won't work

Discus and support Settings app won't work in XBoX Games and Apps to solve the problem; Ok, so I'm having this weird problem where when I open the settings, everything seems fine, but when i go to click on some of the subsections, such as... Discussion in 'XBoX Games and Apps' started by Mr Happybottms, Jan 1, 2016.

  1. Settings app won't work


    Ok, so I'm having this weird problem where when I open the settings, everything seems fine, but when i go to click on some of the subsections, such as the security and passkey, privacy and online safety, and about 80% of the other tabs, they won't open.
    I click on one, the screen dims, and the little loading circle appears for half of a second before disappearing and nothing happens. I have tried logging out and logging back in. I've tried doing a hard shutdown (several times), I've even done a hard shutdown
    and unplugged everything for 30 seconds. I can't access my settings and its bugging me.

    :)
     
    Mr Happybottms, Jan 1, 2016
    #1
  2. Xbox 360 Smartglass

    My Xbox Smart glass app won't connect on any of my devices and I'm not sure why. It used to work fine and I haven't changed any of my WiFi settings or Xbox settings
     
    WackySquash6805, Jan 1, 2016
    #2
  3. game clip recorded and also fix the broken page

    PS4 interface runs perfect? lolrly

    -

    In the settings menu there is a Game DVR option, switch it off. This also means the DVR app and "Xbox Record That" won't work.
     
    A Virtual Duck, Jan 1, 2016
    #3
  4. iNb4 Ownage
    iNb4 Ownage Guest

    Settings app won't work

    Hey there!

    Thanks for the support message.

    The only other option is to try to follow the offline system update diagnostics tool and restore the console to factory defaults. Since you can't access the settings and you have already done a hard reset, then there are no other steps to try. Please see: Xbox
    One Offline System Update Diagnostic Tool
     
    iNb4 Ownage, Jan 5, 2016
    #4
  5. XBF Brad A Win User

    Apps won't work.

    Hello Dan,

    Then its something to do with the router. Get with your Internet service provider and see if they can help you troubleshoot the settings in the router.

    Thanks,

    Brad

    Xbox Forum Team
  6. DanCobden Win User

    Apps won't work.

    Hi, cheers for the suggestion but unfortunately that hasn't solved it.
  7. DanCobden Win User

    Apps won't work.

    Cheers Brad, i'll give that a go. One thing I forgot to mention though (and not sure if it makes a difference or not) but when the Xbox is connected to the sky broadband, my phone is also connected and works fine.
  8. DanCobden Win User

    Apps won't work.

    Hi, thanks for the suggestion but unfortunately that didn't solve the issue.
  9. XBF Brad A Win User

    Apps won't work.

    Hello Dan,

    That is totally possible due to phone and console are set up differently.

    Thanks,

    Brad

    Xbox Forum Team
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Settings app won't work

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