Setting Up a Family Account for a Child makes Gold less valuable

RiskyWind742201 · Dec 26, 2016

This is more of a complaint because I do not see, nor can I find, a method to fix the issues I'm having with using my son's account setup under a Family.

Background - 10 year old Son gets Xbox One; I setup the system so that he has his own account but under my control (you know, the proper way a parent should). He gets Xbox Live Gold and Xbox Gift Cards for Christmas...

Here are the mistakes that we made...

Applied the Xbox Live Gold and the Xbox Gift Cards to his child account

Why is this a mistake...

First - If your child wants to purchase an Xbox 360 backwards compatible game from the Live system using his gift card, and you do not have a 360, then you can't buy it. It doesn't matter if your parent account is on the system and you're sitting right there;
you do not have the ability to sign in and authorize the purchase. Even if you change the settings to allow purchasing anything they want, they cannot purchase a backwards compatible 360 game. It must be purchased from a 360 under their account... I think
if I were to purchase it under my adult parent account, then it would work but I haven't tried it.

Don't try to change the settings or age for the child account either... it won't work.

Second - The free gold games for the next three weeks are 2 Rated M games and an Xbox 360 backwards compatible E10+ game. So, the Rated M games are out for my 10 year old... and the E10+ can't be purchased due to the same damn problem as the game he wants
to buy.

Oh, but share the Xbox Live Gold on that machine, maybe that will let the parent install the game... nope! The parent account does not have access to the Gold games or deals...

The lesson learned here... do not expect Microsoft to provide any reasonable options that provide security for your child and allow you to use the services and network that you "must" buy too. Setup the account as a stand alone adult account and be done
with it. Give in to the suck that you're bound to receive.

:)

KingToAD81 · Dec 26, 2016

Setting up a gold account for a child

Hi I'm really struggling to set up my 8yo daughter's live account to allow her to download free add on content for mine craft.I also tried to set up the free months trial on her account but it is saying the settings need to be changed despite me changing
them. How do I set up a child's account where she has access to download but needs a password to do so like the ps3 and wii u etc

Please help!

TiedSilver596 · Dec 26, 2016

Family settings

I need help setting up family settings. It always says to add an adult to the family but not a child. How do I change my account from an adult to a child?

julieeeeee · May 19, 2018

"Setup the account as a stand alone adult account and be done with it. Give in to the suck that you're bound to receive."

That's the conclusion I'm arriving at, too. The Microsoft/Xbox
parental controls user experience SUCKS. It's a shame how it's not a priority for Microsoft because it's not a profit center for them.

AIex WiIheIm · Oct 31, 2018

"Setup the account as a stand alone adult account and be done with it. Give in to the suck that you're bound to receive."

That's the conclusion I'm arriving at, too. The Microsoft/Xbox
parental controls user experience SUCKS. It's a shame how it's not a priority for Microsoft because it's not a profit center for them.
Click to expand...

Don't bump threads. This one is over 2 years old. It makes it harder for support to assist when threads are bumped. If you have a question make your own post and we'll get to you within 24 hours.

julieeeeee

"Setup the account as a stand alone adult account and be done with it. Give in to the suck that you're bound to receive."

That's the conclusion I'm arriving at, too. The Microsoft/Xbox
parental controls user experience SUCKS. It's a shame how it's not a priority for Microsoft because it's not a profit center for them.

AIex WiIheIm

"Setup the account as a stand alone adult account and be done with it. Give in to the suck that you're bound to receive."

That's the conclusion I'm arriving at, too. The Microsoft/Xbox
parental controls user experience SUCKS. It's a shame how it's not a priority for Microsoft because it's not a profit center for them.

Don't bump threads. This one is over 2 years old. It makes it harder for support to assist when threads are bumped. If you have a question make your own post and we'll get to you within 24 hours.

Flashuk1983

Was your account originally set up as a child account, or part of a family gold account?

BobMcFly247

As the family sharing option on the Xbox one is a little bit different to the option on the 360 it is definitely recommended the way you describe it. Set up the adult account and get it a gold subscription. Then set up the child account(s) and add them
to the family and all the family associated accounts are able to use the gold subscription as well as all the digital purchases of the parent/adult account. And of course you can also add another parent/adult account, too.

Only getting a gold subscription for the child account only works for the specific child account and will not be valid for the adult or other family associated accounts.

Fyer

The 4 year old has an account because their guardian set one up for them. That's their right to do so. For the OP one thing you can try is to make sure you have the content set for family on the child's account. If you have a family gold membership it is
pretty easy to check. If not you just need to log into that account and double check the privacy and online settings.

Setting Up a Family Account for a Child makes Gold less valuable