Set login greeting to NAME not GAMERTAG (and display name in upper left)

Amorta · Apr 23, 2016

Hello! My wife is now using my xbox one to watch tv, but she doesn't like being greeted by her GAMERTAG instead of her name when she logs in. She also doesn't like that it is stuck in the upper left corner, and wants that to be her real name too. Is there
a way to change which it displays? Other posts from 3 years ago mention a page on live.com that doesn't exist. Want to make sure this is actually possible before sinking lots of time into it. To be clear it is displaying her GAMERTAG and she wants her name
displayed. Any help appreciated! Thanks!

:)

scary · Apr 23, 2016

Xbox One sign in issues

Anyone else find they constantly have to login on the xbox one? (top left). Not sure if its because i have Kinect too far away or the rooms too dark but its happening quite a lot now.

Anyone had this and found a solution?Click to expand...
Click to expand...

Workaround: you can say 'Xbox, sign in <your name>'

Your name being the greeting it gives you on sign in.

Mister Darcy-9112DFBA-C8F5-4A28-894C-8B6135A0967B · Apr 23, 2016

"This Windows Live ID is associated with another gamer tag" message on Xbox

Greetings, veganmom! Yep, the "first name" field is asking for your first name and not your gamertag.

Smwutches · Apr 23, 2016

Make sure she has her setting set up to share her real name (support.xbox.com/.../real-name-sharing). The account.live.com website is used to change the name on
her account if it doesn't display the correct name.

The upper left of the console will only display the gamertag.

WPAK · Oct 31, 2018

Hi,

in addition to what was mentioned by Smwutches, the Login greeting, when signing in on the Xbox One, will fetch the name from what is shown in the left column at this link: http:\\account.microsoft.com

WPAK

Hi,

in addition to what was mentioned by Smwutches, the Login greeting, when signing in on the Xbox One, will fetch the name from what is shown in the left column at this link: http:\\account.microsoft.com

Smwutches

Make sure she has her setting set up to share her real name (support.xbox.com/.../real-name-sharing). The account.live.com website is used to change the name on
her account if it doesn't display the correct name.

The upper left of the console will only display the gamertag.

Boom B00M Boom

Seeing as you are not trying to change the Gamertag's this may be the simplest solution:

Log into the email account your gamertag uses via you Microsoft account, edit display name.

How to change the name that is displayed:

https://account.live.com/ > Login > Left side of screen > Select Overview > Edit Display Name > Enter what you want displayed in the first name field only. You will have to put something in the last name
field but it will not show on the XB1 dashboard.

Log out of you XB1 then back in. If it does not change give it a few minutes. It will eventually update.

One more option:

"How to change your Microsoft account display name"

XBF - Dom

Hello again PrussianBlue,

You can try contacting support at Contact us | Xbox Support

From there, select the "Contact Us" button

Select "Account & Profile" and "I want to change my gamertag" from the dropdown menus

Sign into your effect Xbox profile and you should see the option to request a call.

[Let us know if this answered your question by tapping "Yes" below]

XBF - Dom

Thank you for the replies and the clarity. The images had to be removed due the personal identifiable information. (Even after your statement, which has also been edited)

I'm currently investigating the issue to see if I can come up with anything. To see the "customize" button, you must enter in a new gamertag that you'd want to change it to and then select "Check availability"

For the time being, I suggest verifying that your device is up to date as well as your gaming services in the Microsoft Store.

Set login greeting to NAME not GAMERTAG (and display name in upper left)