Set age problem

Discus and support Set age problem in XBoX Accessibility to solve the problem; Hi all, please help. Set up new xbox 1s for son aged 10 today. Thought I'd done really well, it was set up with my email and name as his mum. He played... Discussion in 'XBoX Accessibility' started by juliakimpton, May 23, 2020.

  1. juliakimpton
    juliakimpton Guest

    Set age problem


    Hi all, please help. Set up new xbox 1s for son aged 10 today. Thought I'd done really well, it was set up with my email and name as his mum. He played minecraft on it, great. But then couldn't log into you tube when he tried. On profile on Microsoft I
    noticed its his age on the profile with my name and ema. I can't edit age on profile, I can't change settings as it says to add family member but that's me so it won't let me put my email addrress back in. I'm very fed up, been on the online support with no
    help. Do I need to add a new family member onto the Microsoft acct and then delete the one I've set up. I'm the main participant though so is that an issue. Would really like help, as simple as possible as at the min all he can play is minecraft. Thanks alot
    Julia

    :)
     
    juliakimpton, May 23, 2020
    #1
  2. juliakimpton Win User

    Set age problem

    Thank you so much. I was told that it couldn't be done so that is wonderful news. I knew if I could possibly add another acct I could. Appreciate your time.
  3. M3tal Daz3 Win User

    A problem with age settings.

    Contact xbox support account section to sort this out

    1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  4. AridLizard Win User

    Set age problem

    it would be best to create a new child account for your son then change the date of birth for the account in your name.

    you may need to create a new adult account for yourself to change the date of birth on the account in your name.

    you would need to add this account to your family group to make the changes on your account then use either of those to set permissions on your son's account

    this link has the info on changing the date of birth.

    https://support.microsoft.com/en-us/help/12411/microsoft-account-change-birthdate

    this link has the info on setting up a family group and adding members

    https://support.microsoft.com/en-us/help/12413/microsoft-account-what-is-family-group

    the reason I say that you should create a new account for your son is that in a few short years he will want to transfer his Xbox profile to his own email and if you use Microsoft email accounts it is impossible to transfer an Xbox profile from one email
    account to another.
  5. ngocphi Win User

    Age settings?

    you don't since when can you influence father time?

    You can't
  6. Mister Fitzer Win User

    age setting

    Hey JTacy, if there is a family settings password you'd like to override on the account, you will need to call phone support for more information.
Thema:

Set age problem

Loading...
  1. Set age problem - Similar Threads - Set age problem

  2. WHY CAN I NOT SET MY AGE ON XBOX X USING CONTROLLER AND CONSOLE FIRST TIME SETUP

    in XBoX on Consoles
    WHY CAN I NOT SET MY AGE ON XBOX X USING CONTROLLER AND CONSOLE FIRST TIME SETUP: WHY CON I NOT SET MY AGE ON XBOX X USING CONTROLLER AND CONSOLE FIRST TIME SETUP 96ac65f1-072f-4184-86a7-b19bb1ff25b2
  3. Cannot play multilayer because of child settings at a young age , am 14 now and trying to...

    in XBoX Rewards & Social
    Cannot play multilayer because of child settings at a young age , am 14 now and trying to...: At a child I was set to no multiplayer, I am 14 now but the parent account is unactive, I cannot reactivate the parent account.how do I turn off multiplayer settings as a child account so I can...
  4. I had accidentally set my age lower than 13 when creating my xbox account and when I try to...

    in XBoX Games and Apps
    I had accidentally set my age lower than 13 when creating my xbox account and when I try to...: It tells "You cannot play online multiplayer because of how your Minecraft Account is set up. Please ensure online safety settings allow Multiplayer. 20286f1a-29f6-482d-8f4a-a49cdec176e0
  5. How to properly set game age restriction for child

    in XBoX Accessibility
    How to properly set game age restriction for child: I have Xbox game pass for PC for my son. I need to restrict game rating for a 10 year old. I used family settings to add a child account. When I login with the child account on the PC it does not...
  6. Accidentally set wrong age on Minecraft

    in XBoX Accessibility
    Accidentally set wrong age on Minecraft: Hi, I have accidentally changed my age to a minors on minecraft. how can I change it? c58b4dc5-964c-423e-ac69-693c9134f47e
  7. Cannot instal game because it is "restricted" (I think Age restriction) but i have not set...

    in XBoX Accessibility
    Cannot instal game because it is "restricted" (I think Age restriction) but i have not set...: Hello World, I try to install Dead-Cells from the game pass and my account is set to the correct age of 30 but the damn Xbox Live app says it is over my managed restrictions (i think it might...
  8. How do I set up a family members account to ask for a pin for age restricted games?

    in XBoX Accessibility
    How do I set up a family members account to ask for a pin for age restricted games?: I gave my old Xbox to my nephew's family and set it up so they can use my gold/game pass benefits via Family settings. I want to set a content restriction to keep him out of maturer games but also...
  9. Can't download a game on GamePass because of age restrictions that I haven't set up.

    in XBoX Accessibility
    Can't download a game on GamePass because of age restrictions that I haven't set up.: I've seen this issue online and the only fix for other people was by updating their date of birth (even though they were old enough in the first place) I've triedc to do this but I had to change...
  10. why is my xbox live acc asking me to verify my age???? and why is my xbox account set to...

    in XBoX Accessibility
    why is my xbox live acc asking me to verify my age???? and why is my xbox account set to...: Greetings from Finland for some reason my xbox account is set to South Korea? and its asking me to verify my age on xbox 360? (yes i still use Xbox 360) i didn't set my xbox account to south...