Session won’t load; black screen pops up, already on new 5 GB update, menu loads but not ...

After the initial loading screen image it goes black, no other menus or anything pops up just a black screen. All other games are working fine.

*UPDATE*

It is now launching so thanks for the above that seemed to sort it!

However, it is now getting stuck on the black loading screen saying “New Activities- 5 low level challenge” and the music is playing however it just doesn’t seem to load up?

During normal start up it will go to the green xbox screen with loading dots on the bottom then it will display a black screen. If the black screen is what your talking about give it a minute for the xbox logo to pop up. The console is loading the dashboard
when you see that screen.

Please elaborate more on the issue you're having...

• Does the game boot you back to dash before loading the main menu
• Does it freeze/lock-up
• Does it black screen
• Is there any splash screen that pops-up when you try to start it

No errors were found when troubleshooting and the error message is gone but upon launching it will start the game but freeze as soon as the menus loads, and other times upon launch it will show as a black screen with my cursor showing as the blue loading circle then the crash menu pops up saying the basic "Close app" and "Wait for response". I will try uninstalling and reinstalling the game and possibly that will fix it.