Servicing Xbox in a foreign country

Discus and support Servicing Xbox in a foreign country in XBoX on Consoles to solve the problem; Hello guys, I've recently purchased an Xbox. It worked for a few days but now it wouldn't turn on (it turns on and then shut downs immediately). If I... Discussion in 'XBoX on Consoles' started by Chilean_666, Jan 17, 2019.

  1. Chilean_666
    Chilean_666 Guest

    Servicing Xbox in a foreign country


    Hello guys, I've recently purchased an Xbox. It worked for a few days but now it wouldn't turn on (it turns on and then shut downs immediately). If I leave it disconnected all night then the next day it will work for a minute, freeze and then go back to
    not working mode.

    It clearly needs servicing and it's under warranty. Microsoft sent me a UPS shipping label, which is of no use in my country (Chile). Has anybody experienced these type of problems? How do I get my Xbox serviced? I have the feeling nobody is really is answering
    or responding for the malfunctioning Xbox at Microsoft, impossible to talk or write to human being there and all the option I am being proposed is to contact you guys in this forum. Hopefully someone can give me a hand.

    p.s. being new to Xbox Microsoft I am shocked by the low level of service that's offered.

    :)
     
    Chilean_666, Jan 17, 2019
    #1
  2. Jurgen1488 Win User

    Servicing Xbox in a foreign country

    Xbox Repair, works by contacting technical support, they will send you the form's email. And then you order a day UPC. And then, the Xbox is sent to the nearest authorized service center, for example in a subsidiary country.
  3. ngocphi Win User

    Servicing Xbox in a foreign country

    Hello guys, I've recently purchased an Xbox. It worked for a few days but now it wouldn't turn on (it turns on and then shut downs immediately). If I leave it disconnected all night then the next day it will work for a minute, freeze and then go back to
    not working mode.

    It clearly needs servicing and it's under warranty. Microsoft sent me a UPS shipping label, which is of no use in my country (Chile). Has anybody experienced these type of problems? How do I get my Xbox serviced? I have the feeling nobody is really is answering
    or responding for the malfunctioning Xbox at Microsoft, impossible to talk or write to human being there and all the option I am being proposed is to contact you guys in this forum. Hopefully someone can give me a hand.

    p.s. being new to Xbox Microsoft I am shocked by the low level of service that's offered.
    You can just say no I want to. Spesk to a person

    Quick question

    Two.things first you.ger a shipping label from your local sources if its dhl ups local courier service

    So the question is

    Did you ask for.a shipping label .from another address and had it mailed to you?

    If so as you pointed out that wont work

    Also if you purchased a us xbox one rather then your local regional console

    Here is the thing the warranty is by region

    You would have to ship bqck to an address in the country you purchased it in at your own cost then warranty it
  4. PalmettoBling Win User

    Servicing Xbox in a foreign country

    If your device needs service, I would recommend utilizing the site
    devicesupport.microsoft.com
    . If you're signed in, and
    your account is set to your proper region
    , it should let you know what options you have for service. They should also have a representative chat on that site to ask more pointed questions of the service that should be of help if you still have questions
    or concerns.
  5. whiteandshiny Win User

    Servicing Xbox in a foreign country

  6. white knight ax Win User

    Servicing Xbox in a foreign country

    Good morning. Sorry for the situation. Try comunícate the Xbox support of youre área or support.xbox.com
Thema:

Servicing Xbox in a foreign country

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