Service Request Number: [Mod Removed]

Discus and support Service Request Number: [Mod Removed] in XBoX on Consoles to solve the problem; This post is requested by Marshia 202a4d6e-0612-4d4e-8511-3bdde31d8187 Discussion in 'XBoX on Consoles' started by southpuck6, Jan 8, 2014.

  1. southpuck6
    southpuck6 Guest

    Service Request Number: [Mod Removed]


    This post is requested by Marshia

    :)
     
    southpuck6, Jan 8, 2014
    #1
  2. XMEGAMAN84X
    XMEGAMAN84X Guest
    missing game disk after xbox one came back from repair due to broken diskdrive

    and for the xbox support people here is my service number and console number

    Service Request Number

    [Mod Removed]

    Console Serial Number

    [Mod Removed]
     
    XMEGAMAN84X, Jan 8, 2014
    #2
  3. Shaolin Rage
    Shaolin Rage Guest
    alan wake codes

    service request number: [mod removed]
     
    Shaolin Rage, Jan 8, 2014
    #3
  4. southpuck6
    southpuck6 Guest

    Service Request Number: [Mod Removed]

    Overview of issue:

    When creating a ticket to replace the first Xbox One console, I was told that they are providing a game download to compensate somewhat for the hassle.

    There was some issue with my Live Account, in that support could not pull up all my info and provide... It was claimed that this error was preventing them from providing the game voucher.

    Ticket was created to fix the disconnect with my Live Account (i.e. I can sign in but Support sees my gamertag and email as not associated together).

    Replacement console is received but had a broken disc drive.

    Was promised 2 months of Live Gold, as compensation for this hassle... but there was still and issue with my account that needed to be fixed.

    Ticket was created because I was going to return the original xbox to Amazon and the refurbished (broken) console back to Microsoft, where they both came from... wanted to make sure there was no issue with my credit card when you receive the replacement
    console back (and not my original one, purchased through Amazon)

    Received email that the tickets were closed, but no resolution was provided for the game voucher or account issue.

    Was on chat for 3 hours trying to see if my account was fixed and to get the game download and 2 months of Gold.

    Marshia asked that I create this post.
     
    southpuck6, Jan 8, 2014
    #4
  5. Marshia was wrong in telling you to post here.
     
    VisageOfAnAngel, Jan 8, 2014
    #5
  6. southpuck6
    southpuck6 Guest
    Durning the 3 hour long chat with Support, I was given a link to post here and was told that the Enforcement Team would private message me ASAP and were best to be able to fulfill the promise that I would be given a download voucher Ryse and 2 months of
    Live Gold.

    This seems like a joke!

    Will someone please look at the notes and see about helping?
     
    southpuck6, Jan 9, 2014
    #6
  7. The XBLPET doesn't even browse these boards; a few official support people do however. You/Marshia were wrong though in posting in here... if anything this should have been escalated to Tier 3 support and they should have e-mailed you. If you want any
    type of answer on here just let this post sit... official support answers the oldest open posts first.
     
    VisageOfAnAngel, Oct 31, 2018
    #7
  8. XMEGAMAN84X Win User

    missing game disk after xbox one came back from repair due to broken diskdrive

    and for the xbox support people here is my service number and console number

    Service Request Number

    [Mod Removed]

    Console Serial Number

    [Mod Removed]
  9. southpuck6 Win User

    Service Request Number: [Mod Removed]

    Durning the 3 hour long chat with Support, I was given a link to post here and was told that the Enforcement Team would private message me ASAP and were best to be able to fulfill the promise that I would be given a download voucher Ryse and 2 months of
    Live Gold.

    This seems like a joke!

    Will someone please look at the notes and see about helping?
  10. southpuck6 Win User

    Service Request Number: [Mod Removed]

    Overview of issue:

    When creating a ticket to replace the first Xbox One console, I was told that they are providing a game download to compensate somewhat for the hassle.

    There was some issue with my Live Account, in that support could not pull up all my info and provide... It was claimed that this error was preventing them from providing the game voucher.

    Ticket was created to fix the disconnect with my Live Account (i.e. I can sign in but Support sees my gamertag and email as not associated together).

    Replacement console is received but had a broken disc drive.

    Was promised 2 months of Live Gold, as compensation for this hassle... but there was still and issue with my account that needed to be fixed.

    Ticket was created because I was going to return the original xbox to Amazon and the refurbished (broken) console back to Microsoft, where they both came from... wanted to make sure there was no issue with my credit card when you receive the replacement
    console back (and not my original one, purchased through Amazon)

    Received email that the tickets were closed, but no resolution was provided for the game voucher or account issue.

    Was on chat for 3 hours trying to see if my account was fixed and to get the game download and 2 months of Gold.

    Marshia asked that I create this post.
  11. VisageOfAnAngel Win User

    Service Request Number: [Mod Removed]

    The XBLPET doesn't even browse these boards; a few official support people do however. You/Marshia were wrong though in posting in here... if anything this should have been escalated to Tier 3 support and they should have e-mailed you. If you want any
    type of answer on here just let this post sit... official support answers the oldest open posts first.
  12. VisageOfAnAngel Win User

    Service Request Number: [Mod Removed]

    Marshia was wrong in telling you to post here.
Thema:

Service Request Number: [Mod Removed]

Loading...
  1. Service Request Number: [Mod Removed] - Similar Threads - Service Request Number

  2. I can't send a service repair request for Xbox controller.

    in XBoX Games and Apps
    I can't send a service repair request for Xbox controller.: Hello, I can't successfully send a service repair request for my Xbox Controller. When I enter my address for label generation I get the following error: Something happened. Wait a bit, then try...
  3. Has anyone ever not received their console back from MIcrosoft after a service request?

    in XBoX on Consoles
    Has anyone ever not received their console back from MIcrosoft after a service request?: I sent my console in but MIcrosoft say they don't have it. I can prove they do! I can't get anywhere with Microsoft and don't know what to do next. Any help or suggestions? I obviously want my...
  4. How do I view the service request I have placed

    in XBoX Accessibility
    How do I view the service request I have placed: Hello! My account got hacked and I put in a service request with the Microsoft recovery team. I do not know where to look for a progress update. I got to Microsoft service hub but that required a...
  5. In game music streaming service request

    in XboX Insiders
    In game music streaming service request: I don't know if I'm in the right area for this or if I'm doing this even vaguely correctly. But how can I go about suggesting YouTube music and the ability to play music in game. There's already...
  6. Where do I find the service request number?

    in XBoX on Consoles
    Where do I find the service request number?: I put in a warranty on an Xbox elite series 2 custom from the design lab. The packing instructions say the I need to write the service request number on the box. Neither of the 2 emails I've been...
  7. Why can’t I enter a valid number for a service and repair request for my xbox

    in XBoX on Windows
    Why can’t I enter a valid number for a service and repair request for my xbox: It wont let me enter a valid number, I have tried multiple real numbers and they all say that it is not a valid number ef8b7693-67af-41a6-bd25-61aebb38476e
  8. Service Request Broken

    in XBoX on Consoles
    Service Request Broken: The Xbox series X controller is drifting after about 2 months, so I try to submit a service request but it says pending, but its been like this for a week or so. What do I do now...
  9. "There are no service options available" message is shown when I tried to request for...

    in XBoX on Consoles
    "There are no service options available" message is shown when I tried to request for...: My Xbox series S is bought just 1 month ago from Amazon. The device is not working now. The light on the power button blinks for few seconds after turning the device ON. And it turns OFF after few...
  10. How do I get an update on my design lab elite controller service request?

    in XBoX on Consoles
    How do I get an update on my design lab elite controller service request?: I sent it in 2 weeks ago and have confirmation from the shipper it was received but have not received any notice from Xbox. When I enter the service order number I'm told it can't be found. I'm...