Service Order Was Sent to the Wrong Email, How can I Get it to a Main One?

Discus and support Service Order Was Sent to the Wrong Email, How can I Get it to a Main One? in XBoX Accessibility to solve the problem; Hello, Just now I requested replacement services for my Elite Series 2 Controller. But unfortunately, the shipping info sticker was sent to the wrong... Discussion in 'XBoX Accessibility' started by DioBrando00, Jan 21, 2021.

  1. DioBrando00
    DioBrando00 Guest

    Service Order Was Sent to the Wrong Email, How can I Get it to a Main One?


    Hello,

    Just now I requested replacement services for my Elite Series 2 Controller. But unfortunately, the shipping info sticker was sent to the wrong email and i need to have it sent to my main email. Is there a way I can have it changed? The email it was sent
    to no longer is active.

    :)
     
    DioBrando00, Jan 21, 2021
    #1
  2. justasecsir34 Win User

    dropped controller

    "After Device services receives your submission, they’ll send you a service order number and an order confirmation email that includes shipping or drop-off instructions"

    This is a part I copied from the link you sent and I have a question about this part. Is it possible to get this "service order number and an order confirmation" email via phone number?

    (It sounds really stupid and useless but I still need to know)
  3. bigbenx88 Win User

    Warranty was voided.

    Sometimes contacting the main customer service line and asking them can net some results. Depending on how the work order was made, whether through them or on your own, they can often see the work order notes. Depending on what's wrong though it may not
    go all that in depth. It's enough to just have one of the seals be tampered with to void the warranty or if it shows significant signs of wear or abuse externally. But I'd start with giving customer service a call, 1-800-4-MY-XBOX.
  4. XBF Amber M Win User

    Sending Xbox for repair

    Hi AIDDNAN!

    Thanks for asking a really great question! I know it can be difficult sometimes when sending in any electronic device for servicing or repair, but no worries, we have got your back! If you've already set up the repair order from our site, then a label will
    be sent to you via email. You do need to get your own shipping box in order to send the console in for repair. Normally, the shipping instructions are sent along with the label email but you can also get

    shipping instructions    , as well as packing instructions, from our support site.

    Hope this helps!

    Let us know how it works out!
  5. denis97g Win User

    Sent to the wrong email.

    you should contact support for help at support.xbox.com
  6. {Parity} Win User

    Sent to the wrong email.

    Contact support for assistance with purchasing issues. https://support.xbox.com/en-US/contact-us
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Service Order Was Sent to the Wrong Email, How can I Get it to a Main One?

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