Service an old-out of warranty Xbox 360 is a pain.....

Discus and support Service an old-out of warranty Xbox 360 is a pain..... in XBoX on Consoles to solve the problem; I got problem with my Xbox 360 on Saturday 26/09/15. It suddenly switched off and I couldn't switch it on again. I can hear "cling" sound when I touch... Discussion in 'XBoX on Consoles' started by dhie20, Sep 30, 2015.

  1. dhie20
    dhie20 Guest

    Service an old-out of warranty Xbox 360 is a pain.....


    I got problem with my Xbox 360 on Saturday 26/09/15. It suddenly switched off and I couldn't switch it on again. I can hear "cling" sound when I touch the power button but no green light on the console. The led light on the power brick was amber. I tried
    to unplug and reconnect everything with no luck. I made service order for Order type: Xbox 360 S - OOW - Standard Exchange and I paid AU $115.50 for the service. I got the e-label for Auspost on Monday.

    On Tuesday 29/09/15 I went to Auspost to send the console, but when Auspost scanned the barcode, they said that the e-label couldn't be recognized and refused to send the item unless I paid the postage fee. I contacted XBOX customer support and they said
    it will be resolved.

    On Wednesday someone send me a new e-label, and surprisingly it was the same e-label that has been rejected before!. I went to Auspost and they rejected the e-label again. I just wondering if I got the fake e-label. I contacted the customer service again
    and they just promised me that it will be solved.

    On Thursday I contacted cs again and hope this can be solved, but it seems that I had to tell the same story over and over again. It seems that Microsoft as a big company didn't take it seriously. I don't even want to try to post it again, because I never
    know whether your e-label is real or fake. I canceled my order, since this waste my time too much. I'll get replacement console from EB-Games instead because it's cheaper than the service fee. And for the next console, Xbox variance will not be on my list
    for sure!

    :)
     
    dhie20, Sep 30, 2015
    #1
  2. IngameInstincts
    IngameInstincts Guest
    unwarrentied console question

    Hope this help :

    Check this link if you have more doubts:

    support.xbox.com/.../warranty-faq
     
    IngameInstincts, Sep 30, 2015
    #2
  3. taidara
    taidara Guest
    Unable to download content on 360

    In-warranty service: If your Xbox 360 console was serviced within the original warranty period (free repair), you receive either the balance of your original warranty or 90 days, whichever is longer.

    Out-of-warranty service: If your Xbox 360 console was serviced out of the original warranty period (paid repair), your serviced console will have a 90-day warranty
     
    taidara, Sep 30, 2015
    #3
  4. taidara Win User

    Unable to download content on 360

    In-warranty service: If your Xbox 360 console was serviced within the original warranty period (free repair), you receive either the balance of your original warranty or 90 days, whichever is longer.

    Out-of-warranty service: If your Xbox 360 console was serviced out of the original warranty period (paid repair), your serviced console will have a 90-day warranty
  5. IngameInstincts Win User

    unwarrentied console question

    Hope this help :

    What is my warranty after my console is serviced?

    We provide a post-service warranty for serviced consoles. The length of the warranty depends on whether the service was in-warranty or out-of-warranty as follows:

    In-warranty service: If your Xbox 360 console was serviced within the original warranty period (free repair), you receive either the balance of your original warranty or 90 days, whichever is longer.

    Out-of-warranty service: If your Xbox 360 console was serviced out of the original warranty period (paid repair), your serviced console will have a 90-day warranty
    Check this link if you have more doubts:

    support.xbox.com/.../warranty-faq
  6. FoomBerry Win User

    new warrenty

    This should clear anything up.



    We provide a post-service warranty for serviced consoles. The length of the warranty depends on whether the service was in-warranty or out-of-warranty as follows:



    •In-warranty service: If your Xbox 360 console was serviced within the original warranty period (free repair), you receive either the balance of your original warranty or 90 days, whichever is longer.



    •Out-of-warranty service: If your Xbox 360 console was serviced out of the original warranty period (paid repair), your serviced console will have a 90-day warranty.
  7. xbox360italy Win User

    soporte tecnico

    Hello

    In-warranty service: If your Xbox 360 console is serviced within the original warranty period (free repair), you receive either the balance of your original warranty or 90 days, whichever is longer.

    Out-of-warranty service: If your Xbox 360 console is serviced out of the original warranty period (paid repair), your serviced console will have a 90-day warranty.

    Start a repair request
  8. EggsBoxJuan Win User

    Why is this console [REMOVED]

    Hi, contact support again please, the E64 error indicates a repair is required. If you only had the console back from repair for two weeks and this happens I would imagine it would be a free repair as all official repairs carry a 90 day warranty.

    -

    What is my warranty after my console is serviced?

    We provide a post-service warranty for serviced consoles. The length of the warranty depends on whether the service was in-warranty or out-of-warranty as follows:

    •In-warranty service: If your Xbox 360 console was serviced within the original warranty period (free repair), you receive either the balance of your original warranty or 90 days, whichever is longer.

    •Out-of-warranty service: If your Xbox 360 console was serviced out of the original warranty period (paid repair), your serviced console will have a 90-day warranty.
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Service an old-out of warranty Xbox 360 is a pain.....

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