Service Alert 7/31/2014

Discus and support Service Alert 7/31/2014 in XBoX on Consoles to solve the problem; A service alert was issued July 31st 2014. Xbox Live Service Status | Xbox Live Service Outage It involves an issue when trying to launch a game or... Discussion in 'XBoX on Consoles' started by Guardian6502, Jul 31, 2014.

  1. Guardian6502
    Guardian6502 Guest

    Service Alert 7/31/2014


    A service alert was issued July 31st 2014.

    Xbox Live Service Status | Xbox Live Service Outage

    It involves an issue when trying to launch a game or app. The screen will go black and the system will "hang" and not do anything.

    Have no fear. While the folks at microsoft fix the issue the immediate fix is simple. UNPLUG YOUR ROUTER! The system will work

    fine if you do this. (I know because i tested it.) Any game that you've downloaded or have the disc for will work as normal. Any video

    that you've downloaded and have on your hard drive will be watchable. Streaming videos will not work at this time. (At least for me

    they didn't work. Netflix, HBO Go, YouTube.) But unplugging the router yielded functionality.

    Chin up folks.

    :)
     
    Guardian6502, Jul 31, 2014
    #1
  2. xPATRICKx
    xPATRICKx Guest
    Xbox one keeps signing me out

    Above was posted on 12/31 @ 7:05pm central time, not on 1/1 @ 1:05am wtf?? Typed this twice too because i lost connection again. There should be a core service alert. But there isnt which is bs. Its now 7:29pm.
     
    xPATRICKx, Jul 31, 2014
    #2
  3. ServiceAlerts

    Hello MiniVanLegacies,

    At this moment their is a Service Alert. Unfortunately, you may continue to experience issues when trying to Join and or do Match Making. Please check the Service Alert Page every 30min.:
    support.xbox.com/xbox-live-status

    Social and GamingLimited

    Affected platforms:

    Xbox 360

    Affected services:

    Accessing all game features

    Joining other Xbox Live members in online games

    5/8/2014 7:31:30 AM CST:

    Are you having connection issues while playing Call of Duty: Black Ops II? Don’t worry, this is due to a maintenance our partner is performing. Thanks for your patience! We’ll provide an update when more information is available.
     
    Alliance United, Jul 31, 2014
    #3
  4. Service Alert 7/31/2014

    Thanks Guardian

    This worked

    Do not plug the router back in until game is loaded

    Mike
     
    Superstar55 nj, Aug 1, 2014
    #4
  5. So its a problem with xbox live? If i load the game with my router unplugged and then plug it back in,will i be playing online or offline?
     
    ThisNameAlready, Aug 1, 2014
    #5
  6. SHOTTA4Lifee
    SHOTTA4Lifee Guest
    thanks for the advice..it works
     
    SHOTTA4Lifee, Aug 1, 2014
    #6
  7. Kanismajor
    Kanismajor Guest
    I am having a problem with matchmaking. I keep trying to play gta 5 and it won't connect to live, every time I try it says live unavailable. Every time I power cycle my router and system it doesn't seem to help. I run my connection text and it says matchmaking
    is down. Can anyone shed light? This has been going on for better part of a week.
     
    Kanismajor, Aug 2, 2014
    #7
  8. Guardian6502
    Guardian6502 Guest

    Service Alert 7/31/2014

    I haven't tried playing any online game. Superstar55 nj suggests plugging the router back in after

    the game is loaded. Out of curiosity i unplugged the router and loaded youtube. Then plugged it back

    in after the program had loaded. But all i got was "a connection to xbox live is required" etc, etc.

    I think the problem is with xbox live itself. It's odd because i can see my friends online when the

    problem first started. I don't see them now, but that can be because they aren't online. Another thing

    is the xbox app on my smartphone tells me if they are online and the last time they were online.

    So there is some limited functionality. Kanismajor can you play gta 5 offline? I don't have that game

    so i don't know. Must you play it online or is there an offline mode? I'll look into matchmaking right now.
     
    Guardian6502, Aug 2, 2014
    #8
  9. Guardian6502
    Guardian6502 Guest
    The system appears to be back up and running normally!
     
    Guardian6502, Oct 31, 2018
    #9
  10. ThisNameAlready Win User

    Service Alert 7/31/2014

    So its a problem with xbox live? If i load the game with my router unplugged and then plug it back in,will i be playing online or offline?
  11. Guardian6502 Win User

    Service Alert 7/31/2014

    The system appears to be back up and running normally!
  12. SHOTTA4Lifee Win User

    Service Alert 7/31/2014

    thanks for the advice..it works
  13. Superstar55 nj Win User

    Service Alert 7/31/2014

    Thanks Guardian

    This worked

    Do not plug the router back in until game is loaded

    Mike
  14. Guardian6502 Win User

    Service Alert 7/31/2014

    I haven't tried playing any online game. Superstar55 nj suggests plugging the router back in after

    the game is loaded. Out of curiosity i unplugged the router and loaded youtube. Then plugged it back

    in after the program had loaded. But all i got was "a connection to xbox live is required" etc, etc.

    I think the problem is with xbox live itself. It's odd because i can see my friends online when the

    problem first started. I don't see them now, but that can be because they aren't online. Another thing

    is the xbox app on my smartphone tells me if they are online and the last time they were online.

    So there is some limited functionality. Kanismajor can you play gta 5 offline? I don't have that game

    so i don't know. Must you play it online or is there an offline mode? I'll look into matchmaking right now.
Thema:

Service Alert 7/31/2014

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