Series X warranty replacement problems

This is the same issue I had with X Series X console. It's a hardware fault. You will need to get the console repaired or replaced under warranty.

What started as a subtle noise on my first 6 month old Series X turned into a complete failure of the disc drive and the console was replaced under warranty.

Don't leave it to late to get it repaired or replaced under warranty.

I pre ordered my Series X through Best Buy and received it and registered it on my Microsoft account on Nov 11th.

Just this morning I went online to Microsoft Complete warranty website and started an online chat and purchased the extended warranty through Microsoft for $49 plus tax.

All they did was went online and saw my Series X was registered and added on the extended warranty for me.

It is really a good deal at $49 and covers 1 console replacement and 2 controller replacements for 3 years. Best Buy warranty is $69 for 2 years and only covers 1 console replacement and 1 controller replacement.

It won't even take the disc, so reading is NOT the issue.

I had the exact same issue with my first Series X after 3 months of purchase. Mine was replaced on warranty. You should try to get a replacement or get it repaired on warranty if applicable.

If the warranty has expired it will need repairing because the drive has failed.

Hello Xped

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Yes my friend. Since you paid for this repair, the warranty is normally 3 months from the date the console is returned.

When it arrives, you add the serial code on the website and you can check it out.

In some cases, the warranty is up to 1 year, depending on the console you return.

All respects Xped