Series X USB disconnects almost every day

Discus and support Series X USB disconnects almost every day in XBoX on Consoles to solve the problem; I've been experiencing random USB disconnects with my new Series X since the moment i got it; by that I mean literally I had my first one in the first... Discussion in 'XBoX on Consoles' started by CryoKill2000, Dec 25, 2020.

  1. CryoKill2000
    CryoKill2000 Guest

    Series X USB disconnects almost every day


    I've been experiencing random USB disconnects with my new Series X since the moment i got it; by that I mean literally I had my first one in the first hour of turning it on, when I was trying to copy several games from one external USB drive to another I
    left it and came back and all the drives were disconnected and interrupted the copying process after only a few games copied over.

    I am using the same drives and the same powered USB hub that I have used since my original Xbox One and Xbox One X for a total of over 5 years and never had this problem with either console as it is a reliable and stable externally powered hub (Anker brand),
    I have one Seagate HDD and two Samsung SSD connected to it.

    With the Series X however I will get a disconnection (and then booted out of whatever game I am playing if its on external storage) at a rate of nearly once every single day at some point or another. When this happens I will then immediately see the 3 notifications
    saying each drive is now ready, like the disconnection is only for a millisecond or something.

    My friend who also has had an Xbox One S, One X and Series X and doesnt use a hub but rather just a single HDD directly connected to the console has told me he also has the exact same problem and it is ONLY with the Series X!

    It seems to me that this may likely be a widespread manufacturing flaw perhaps with the mobo or the USB controller itself, if that is the case then I would like to know what plans Microsoft has to fix this issue, like perhaps in the form of a product recall
    / repair to replace the clearly faulty USB hardware in what should be flawless next gen hardware... being unable to maintain a 100% consistent USB connection is a pretty glaring design flaw, and I can't imagine any PC or motherboard manufacturer could ever
    get away with selling hardware with this problem and seriously not expect people to demand refunds or repairs to fix the issue.

    :)
     
    CryoKill2000, Dec 25, 2020
    #1
  2. ROBIN H 25 Win User

    Vanguard Controller issue ...

    Connecting the controller with a USB cable doesn't work,

    Controller still disconnects even with a USB cable connected,

    I have the same issue with Series X using mouse and keyboard for Call of Duty Vanguard.

    I played during the beta and there was no problems with the controller disconnecting but as soon as the game released, the controller disconnects,

    I've tried a Xbox One controller Series X controller, with batteries and a USB cable, and the controllers still disconnects.
  3. Obsessive Power Win User

    Electric Volt controller connect to Win10 via cable

    Hi,

    Almost any USB C to USB A cable (your standard USB Phone/tablet charge cable) will work fine for PC or console gaming with a Series X type controller. I use a 2M USB C cable to connect my Series X controller to my PC.

    I don't have any Bluetooth issues, but using a cable does avoid changing the batteries so much. 😁
  4. JediMasterBolt1 Win User

    Xbox one Console suddenly not seeing External drives, even brand new backup console.

    Same it has to be a bug in the update I have a series x as well and my usb hdd works on every other device I have except for my series x now since the update
  5. The Huffy Bear Win User

    Error 0x801901f7

    Getting the same issue on my Series X. Already almost six hours of gametime in, and the error seems to pop every hour or so
  6. Bu5hranger Win User

    Frequently disconnecting from xbox live after system update.

    I'm still getting disconnected every 1 hour. It starts at different times depending on what time I first login, but yes every 1 hour almost exactly it will disconnect. Sometimes it won't do it for a day or 2, then it happens all day and night for a few days
    straight.

    There was a recent system update, didn't fix a single thing. Actually made it worse.

    Sad Face.
Thema:

Series X USB disconnects almost every day

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