Series X turning on for only 5 seconds, not booting up.

Dèrek, I have been troubleshooting all day and can not get past 50% on the factory reset on my series X. The offline system update does NOT work either as when the update goes to restart the console something in the hardware is interrupting/corrupting the reboot during the update. The factory resets whether I keep games and apps or whether I try to delete everything never complete, and get error coded. How can I resolve this issue?

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Matt, I'm sorry about the situation. what you can try would be to open the solution screen and choose the reset option

Let's try to solve it that way here. See if the solution screen opens

Disconnect the network cable if using a wired network connection.

Turn off the console and unplug the power cord to ensure the console is completely turned off.

Wait 30 seconds and plug in the power cord again.

Hold down the BIND(sync) (located on the bottom front of the console) and EJECT (located on the front of the console) buttons and press the Xbox button on the console.

Keep pressing the BIND and EJECT buttons for 10 to 15 seconds

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Listen to the two “activation” tones with a few seconds of difference between them. Release the BIND and EJECT buttons after the second activation tone.

I remain at your disposal if you have any further questions.

Hello Uneven, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

Normally in such cases, a power reset would have fixed the issue; however, here are some points to check:

• Check that the wall outlet you’re using is working with other devices.
  
• Check that the power cable is firmly connected to the wall outlet and to your console.
  
• Ensure that you're using the power cable that came with your console, and that it's the correct cable for your region.
  

If your console still will not turn on, it needs to be serviced. To request service, sign in to Microsoft account | Devices with your Microsoft account and submit a service order.

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

I'm sorry to hear that you're having trouble viewing your Xbox Series X on your TV. Here are some things you can try to troubleshoot the issue:

Check the HDMI connection: Make sure the HDMI cable is properly connected to the Xbox Series X and the TV. Check the HDMI cable or HDMI ports on your devices for visible damage.

Check TV input: Make sure your TV is set to the correct input for the HDMI port your Xbox Series X is connected to.

Restart Xbox Series X: Try restarting your Xbox Series X by holding down the power button for 10 seconds until it turns off, then unplug it and wait a few minutes before plugging it back in and turning it on.

Reset display settings:

If there is a disc in the console, eject it.

On your console, press and hold the Xbox  button for 10 seconds to turn it off.

Press and hold the Xbox  button and the Eject button until you hear a beep to turn on the console. You will hear a beep immediately and a second beep 10 seconds later. The power light will flash before the second beep. Don't let go until you hear the second beep or see the console boot into low-resolution mode (the Xbox boot screen will appear slightly pixelated).

Note If you have an Xbox Series S or Xbox One S All-Digital Edition, you will need to press and hold both the Xbox  button and the Pair button as your console does not have an Eject button.

Check for updates: Make sure you have the latest update for your Xbox Series X installed. Updates can sometimes fix display issues.

Hope these suggestions help!

It’s crashing for me also. Booting back to the Home Screen. I have the physical disc downloaded to the Xbox One X system so it’s not a specific issue to the Series X. This will most likely have to be patched at Microsoft. The base game works only when downloaded to the system offline. The forced update while online causes it not to boot up.