Series x turning back on

Discus and support Series x turning back on in XBoX on Consoles to solve the problem; My series x turns back on after shutting it down with my controller then the controller disconects and the only way to get it working is a hard reset.... Discussion in 'XBoX on Consoles' started by scudharry1, Nov 19, 2020.

  1. scudharry1
    scudharry1 Guest

    Series x turning back on


    My series x turns back on after shutting it down with my controller then the controller disconects and the only way to get it working is a hard reset. I only seem to get the problem after using my steel series arctis 9x ive tried playing without a headset
    and it seems to shut down properly so there must be a problem with the arctis 9x but i cant find a way of reporting it to microsoft

    :)
     
    scudharry1, Nov 19, 2020
    #1
  2. aUK Dazza Win User

    Series x turning back on

    Same problem here. Using turtle beach stealth 700 gen 2's. Not sure what's causing it.
  3. scudharry1 Win User

    Series x turning back on

    Hopefully they sort it out soon
  4. Suyeta Win User

    Xbox Series S keeps turning itself on since update?

    This is not helpful because it is the opposite problem. The Xbox turns back ON when you turn it off while still in dev mode. I have the same problem with Xbox Series X.
  5. alexkatbat Win User

    “Save games are still uploading on another Xbox” Error

    Thanks for your reply!

    I had shut off my Series X last night to come back to the issue today, and it turns out that’s all that was needed to resolve the error. Figures turning it off and back on again was the solution

    Thanks again!
  6. Jesse E' Win User

    Xbox series x started to turn back on.

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    First switch the power setting to Energy-saving mode and see if the issue persists. In energy-saving power mode, your console is shut down to save energy. In this mode:
    Your console takes 45 seconds to start up.
    You must press the Xbox button to start the console.
    - To change this setting:
    - Press the Xbox button to open the guide.
    - Select Profile & system > Settings > General > Power mode & start-up.
    - Select from the Power mode drop-down menu to change the setting and choose Energy-saving.

    If the issue still continues after that, unplug the console from any surge protector and plug it directly into the wall. If it doesn't solve the problem, then I'll recommend you do a power cycle to clear the system cache

    - Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

    - Unplug the console's power cable. Wait 2 minutes.

    - Plug the console power cable back in. Press the Xbox button on your console to turn it on and check if it's all good.

    If that doesn't help, I'll suggest you try doing a factory reset keeping games and apps on your console. This will refresh the console and remove all potential bugs without deleting any game data.

    - Press the Xbox button to open the guide.
    - Select Profile & system > Settings > System > Console info.
    - Select Reset console.
    - Choose Keep Games and Apps

    Once that is done, you'll need to sign into the console using your Microsoft account credentials. If the issue is with your console, that should fix it.

    Hope this helps.
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Series x turning back on

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