Series X thinks network cable is attached when it is not after restart

Are you using a wired or wireless internet connection?

Try a wired connection (ethernet cable) to your network hardware and restart the console. It should connect and do the required OS update.

If wireless choose a factory refresh of the console. After the refresh is complete, input the console setup details again.

Setup new Series X S has further details.

Unfortunately not, currently any headset needs to be connected using a cable in to the controller or via the xbox one stereo adapter which attaches to the controller.

https://support.xbox.com/help/hardware-network/accessories/connect-compatible-headset

I don't know yet whether or not they'll be able to be used with the Series X.

The 360 S disables its internal wireless when a network cable is attached.

Hi there (sorry for my english mistakes)

I have probably the same issue.

When I start or restart my Xbox one X it doesn't connect to my wifi network. The name of the wifi network is written but there is no connection

I have already try :

- To restart my router ==> I didn't change anything for month and it worked well with my first xbox one and my actual xbox one X before this issue. All my other devices (smart tv, phone, computer) are well connected to my wifi

- To reconnect the xbox one x to the wifi with Settings / system / network / disconnect and then new connection

- To power cycle the console, holding the start button for 10 seconds until the console shut down and disconnecting and reconnecting the power cable

- To restart after clearing the mac adresse

- To do a factory reset ==> The first start after the reset, i can reconnect the console to the wifi network (so I think I have no issue with my router), but if I shut down the xbox or restart the console. I lose the network. I have to do a new factory reset
to reconnect the console

Thank you for your help.

Hello SherpaDC, My name is David. I am an independent advisor, happy to help you today.

I'm sorry to hear that you're experiencing network issues when signing in on your Xbox Series X. Here are some possible causes and solutions you could try:

Network connectivity issues Although you mention that other devices on the same Wi-Fi network are working correctly, there may still be specific issues with your Xbox Series X's network connection. Try the following:

Restart your router and your Xbox Series X.
Verify that the Xbox Series X is connected to the correct Wi-Fi network and that the signal is strong.
Consider connecting your Xbox Series X directly to the router via an Ethernet cable to rule out wireless connectivity issues.
If possible, try a different Wi-Fi network to see if the issue persists.

Xbox Live account issues: There may be a problem with your Xbox Live account that is causing the sign-in errors. Try the following:

Verify that your login credentials (email and password) are correct. You can try to reset your password through the Xbox website.

Make sure there are no restrictions or blocks on your Xbox Live account, such as pending payments or suspensions.
Consider creating a new Xbox Live account temporarily to check if the issue persists. This will help determine if the issue is related to your specific account.
Network settings issues: Check the network settings on your Xbox Series X to make sure they are configured correctly. You can try the following:

Verify that the network settings on your Xbox Series X match the network settings on your router.
Make sure there are no firewall restrictions or MAC address filtering that could block your Xbox Series X from connecting.
Try resetting the network settings on your Xbox Series X and setting it up again from scratch.

Best regards.