Series X Strange CEC behaviour - Toshiba TV

Hi TexasMaster9351! My name is Ricardo an independent advisor ready to help you with this situation!

HDMI-CEC is supported only on Xbox One X, Xbox Series S, and Xbox Series X. You must also enable HDMI-CEC on your TV.

Xbox Series X|S consoles can use an HDMI feature called Consumer Electronics Control (CEC) to send commands to and from CEC-enabled devices (such as TVs and AVRs) that are connected to the console.

This feature can be turned on and off via the TV & A/V power options settings screen. Press the Xbox button  to open the guide, then go to Profile & system > Settings > General > Sleep mode & startup > TV & A/V power options.

Hello SA2101
My name is Ezequiel. I'm an Independent Consultant and I'm happy to help you today. Imagine your English is very good, I'm not very good at English either, it's really normal for this to happen, in a recent update the Xbox improved the ventilation on the Xbox, making the console always at a good temperature.

this TV was fine using a sky mini box and CEC on that.

I have been through the setup and troubleshooting guide with no resolution.

I have already tried a factory reset on both the Series X console and the TV and still have the same issue

Its already updated.

I have already done the clearing cache option.

It is working now, but this behavior keeps coming back.

I don’t think a hard reset solves anything in this case, but will try after next time.

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey GerbenS_1980, how are you today? Hope you're well.

First, check if there aren't any pending updates for your console, if it does, update it, please.

After you do that, try to restore your console as well.

First, clean the cache of your console that way:

1. With the console turned on, hold the XBOX power button on the console for 10 seconds until you hear a small sound.

2. Wait 10 seconds.

3. Turn it back on.

Note: It may take a while for it to turn on, don't worry, it's normal.

Then, restore your console keeping the games and apps:

***IMPORTANT*** If you share accounts with someone, you will have to redo the process of placing the account as the main one again, be aware of the chances you still have to do this, as Microsoft makes available per year, only 5 chances so you can make some account your console's main account.

1. Press the Xbox button to open the dashboard.

2. Select System > Settings > System > Console Information >

3. Select Reset console > Restore and keep my games and apps.

4. When asked to pull settings from an old Xbox, choose no, thanks

5. You will have to log in to your accounts again, and when you sign in with your account, make sure you turn it has your home console also, that's it.

NOTE: Rest assured, you won't lose games or saves