Series X static screen

Discus and support Series X static screen in XBoX on Consoles to solve the problem; I turned on my xbox this morning and all I get is a static screen [img] I've tried resetting several times, I unplugged externals, ejected discs. I can... Discussion in 'XBoX on Consoles' started by Goliath331, Feb 27, 2021.

  1. Goliath331
    Goliath331 Guest

    Series X static screen


    I turned on my xbox this morning and all I get is a static screen
    Series X static screen [​IMG]
    I've tried resetting several times, I unplugged externals, ejected discs. I can tell it's doing something because when i hit buttons the streeks of color change but otherwise no change to picture. Please help

    :)
     
    Goliath331, Feb 27, 2021
    #1
  2. JosefLBohorquez Win User

    Screen Tearing and Video Static on Series X

    You're welcome

    Take care in the meantime!
  3. speedkills0 Win User

    Screen Tearing and Video Static on Series X

    Thank you

    I will try both steps and report back.

    Thanks
  4. JosefLBohorquez Win User

    Xbox Series X screen goes to static

    Well, would be great test with a different screen when you can. This helps you to determine that.

    If you're not able to do it my last advise would perform an offline update for your console. In that way Xbox system will be installed from scratch.
    For this you need a USB and PC to format it and transfer files provided in the link below (with steps):

    https://support.xbox.com/help/hardware-network/...

    **Also, try changing video options and resolutions via Settings > General > TV & display options
  5. ElOres Win User

    Xbox Series X screen goes to static

    I have not. I only have one 4k hdmi port on my tv and I don’t have another 4k cable to swap out. The same port and cable work with different consoles so I’m worried it’s an issue with the Xbox series x.
  6. JosefLBohorquez Win User

    Screen Tearing and Video Static on Series X

    Thanks, I can advise you another two things else to try:

    1. When possible try using another screen to see if the issue persists, this helps us to isolate the issue

    2. Is like the next step for the 1., report this problem to Xbox team including your screen model and the games where the issue appears in case there's a bug with your specific setup. And besides that, perform an offline update for your console. In that way Xbox system will be updated from scratch. (Don't matter if you're on the latest firmware, sometimes cached/stored files from previous updates can cause issues)

    For this you need a USB and PC to format it and transfer files, provided in the link below (with steps):

    https://support.xbox.com/help/hardware-network/...

    Report: https://support.xbox.com/help/account-profile/m...
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Series X static screen

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