Series X slow and unresponsive at times

Discus and support Series X slow and unresponsive at times in XBoX on Consoles to solve the problem; I'm having issues with my series x being slow to respond if not at all. I've cleared the alternate mac address and a factory reset. I'll select the... Discussion in 'XBoX on Consoles' started by MC Clure, Jul 21, 2023.

  1. MC Clure
    MC Clure Guest

    Series X slow and unresponsive at times


    I'm having issues with my series x being slow to respond if not at all. I've cleared the alternate mac address and a factory reset. I'll select the game I want to play and it will pull up (after an eternity). Then will boot me back to the home screen. What can the issue be?

    :)
     
    MC Clure, Jul 21, 2023
    #1
  2. MC Clure Win User

    Series X slow and unresponsive at times

    I don't believe my console is enrolled, but I'm not 100 percent on that. It does still act slow and unresponsive even offline, and all my games seem effected.
  3. WattyNuela Win User

    Series X slow and unresponsive at times

    You can review this by downloading and opening the Xbox Insider Hub and going to Settings > Manage Devices, locating your device marked (current), selecting it, and then selecting Done.

    If your console is not enrolled, before considering sending the console to Microsoft for a repair, I encourage you to perform an offline update.
    You can download the required files and follow the steps by clicking below:

    https://support.xbox.com/help/hardware-network/...
  4. WattyNuela Win User

    Series X slow and unresponsive at times

    Hello Mc, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

    Not a Microsoft employee.

    I’m sorry to hear you’re having some trouble when trying to use your Xbox. Let’s try to sort this out.

    However, before that, I would like to ask some questions:

    Is your console enrolled in the Xbox Insider program?
    Do you experience this problem when you put your console in offline mode?
    Is the issue happening when you try to open this specific game, or are more games affected by this problem?
  5. MC Clure Win User

    Series X slow and unresponsive at times

    Thank you for your help. I believe I found the problem. I did a factory reset again and started trying all my games. One would not load at all. So I uninstalled the game. So far it is workings like brand new. So, once again thank you for your help.
  6. StarImpact1 Win User

    Pointless since no real support but can't access my Xbox Series X or S since 24hrs and nothing works

    Didn't remove everything as not re downloading so much again.

    Couldn't sign in to any account.

    Seems to fixed itself, its not the first time its done this but didn't last almost 2 and a half days the other times... It starts with slow unresponsive UI then slow downloads then, the "live" panels on the UI stop working. never had issues with the One/S/X this is my second series X with issues related to connection.
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Series X slow and unresponsive at times

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