Series X shutting off unexpectedly, part II

Hello Nik F, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

I'm very sorry for the problem you're going through. I was researching Xbox Support and found this article (https://support.xbox.com/help/hardware-network/console/console-turns-off-unexpectedly)">https://support.xbox.com/help/hardware-network/console/console-turns-off-unexpectedly) where it shows that The solution to the problem can be solved by following these steps:

"Turn on the console.

Press the Xbox  button on your controller to open the guide.

Select Profile & system > Settings > General > Power options.

Under Options, select Shut down after and select Don't turn off automatically.

method 2:

Console shutdown can sometimes occur due to system corruption, requiring the console to be reset to factory defaults. For information on how to reset your console operating system, go to:

https://support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

Important System corruption can sometimes extend to external storage devices, so disconnect any external storage (such as external hard drives) before performing a system reset and leave such devices disconnected until you can verify if the problem persists after the reset ".

Information Source (Credits): https://support.xbox.com/help/hardware-network/console/console-turns-off-unexpectedly

Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

Sincerely,
Oskayra.

Thank you for your help! I have done everything else on the list short of a system factory restore, but I will give that a try next, and will post results

If games have a catastrophic crash the system will shut itself off to prevent data corruption

Titles such as COD and NBa are often cited, though that may be due to their popularity.

Have you verified the fan is operating?

Did you find a solution? I have the same problem from day 1. I turn the console on, and after a few seconds it would turn off itself. Very annoying.

Heya matzoball80.

Super sorry to hear about the troubles with your Xbox One shutting off, to start out, please run through this

Xbox One Powering Off Unexpectedly Troubleshooter. If you're still having troubles with that, please let us know so that we can best help you out.