Series X shuts down when using report a problem

I have the same issue

Nba 2k22 next gen on X series, if only i go to any online activity mode, like 5v5 Rec, console just shutting down. Offline modes i could play 24/7 no problems

When i called Microsoft, wanna know what they told me ??

"It is very weird, make sure you got proper ventilation and plugged in directly"

Sigh

Really pushing me hard for a switch to PS5 ehh, they don`t shut down in 2k22, they also got their issues, but you can play at least, their consoles don`t shut down.

I mean this issue with Series X shutting down is beyond imagining, just unreal. Tons tons of reports on internet on various forums, X series users reporting it from some time now, did not see any PS5 shutting down user reporting it, just other minor bugs.

Maybe Xbox Live is shutting down on the 360 to make way for the series x/series as s?

Hi,

Yes I did this the other day and it still shuts down after I quit the game, I have checked all my settings and nothing is set for the series x to shut down when I quit a game.

I’m having the same problem with my Series X and Halo. Sometimes just the game crashes, sometimes the entire console shuts down. I have tried all of the above suggestions and it still happens.

I purchased the Series X specifically for Halo. Very frustrating.

The only reason I don’t think Xbox 360 servers will be shut down anytime soon, even after series X comes out, is that you still have games that I’ve just been added to backwards compatibility and those games will continue on when series X comes out. A
lot of the backwards compatible games have multiplayer elements that need servers so it wouldn’t be a good idea to shut down games you just released.