Series x shuts down every time I try to boot any game up

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

Thank you so much for the detailed information and I apologize for the trouble.

Please make sure that your console is in a well-ventilated place, Daniel. Make sure that it is also plugged in directly on a wall socket and not on a power surge/strip.

Follow the steps below to reset the internal power supply:

"Unplug the mains lead from the console.

Wait 10 seconds.

Plug the cord back into the console, and then press the Xbox button on the front of the console."

https://support.xbox.com/en-US/help/hardware-ne...

There is no extra content for the game I can navigate the menus but when I load up any race the game crashes every time. It does this on the series x only it works fine on Xbox x.

I have the same issue

Nba 2k22 next gen on X series, if only i go to any online activity mode, like 5v5 Rec, console just shutting down. Offline modes i could play 24/7 no problems

When i called Microsoft, wanna know what they told me ??

"It is very weird, make sure you got proper ventilation and plugged in directly"

Sigh

Really pushing me hard for a switch to PS5 ehh, they don`t shut down in 2k22, they also got their issues, but you can play at least, their consoles don`t shut down.

I mean this issue with Series X shutting down is beyond imagining, just unreal. Tons tons of reports on internet on various forums, X series users reporting it from some time now, did not see any PS5 shutting down user reporting it, just other minor bugs.

Your answer is not satisfactory since the issue is specifically with Xbox Series X and S so far as I've seen, which are systems that came out well after Mixer shut down. I have been streaming on Twitch through my Series X and even I cannot stream a single game now, every game states "this game does not allow streaming" including games I HAVE streamed in the past.

So there's something else going on that is not "we shut Mixer down over a year before this console launched"

I shut down and start up my computer daily. and this issue occurs every time I try the game. there are no windows updates that I have not installed either.