Series X screen flicker

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. Given the solutions you've tried to solve this problem, I suggest you try the alternatives below, please.

Try testing your console on another TV or Monitor if possible

Change the HDMI port your console is connected to the tv and also the console itself

Try plugging the console directly into the power outlet, without using a line filter

Try testing the console on another power outlet

Try using another HDMI cable if possible

- If none of the above steps solve the problem, I suggest you try the solutions below.

'Solution 1:

Step 1. Press and hold the Xbox button on the console for at least 10 seconds to open the Power center.

Step 2. Then unplug the power supply from your console and wait for 3 minutes.

Step 3. Plug the power supply back into the Xbox console.

Step 4. Press the Xbox button on the console to turn it on again.

Solution 2:

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

On the Reset your console? screen, you'll see three options:

- Select the option to keep your games and apps so that they are not deleted, make sure you know your email and password as they will be removed from the console and you will need to add them again.

*Thank you in advance for contacting, I hope this can help you.

what is your Problem?

Flickering Screen on Xbox

Flickering Screen on Xbox with HDR

Screen goes Black on HDR with Xbox ?

You talk about going black but have flickering on Topic.

There was an official Problem with HDR Flickering on that TVs and Xbox but that should be fixed a time ago

The screen flickers when HDR or HDMI ULTRA HD Deep Colour is on in the TV, after a while of flickering it goes black, then the TV loses the signal from the Xbox. That's
my problem.

If I deactivate HDMI ULTRA HD Deep Colour, then there's no more flickering and no more black screen.

Well it isn't fixed yet, I'm 100% sure I am on the latest firmware on both the LG C9 and the Xbox One X.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Sir

I have another two things to suggest you before thinking about a console issue

1. In case you didn't try it, could be nice perform an offline update for your console. In that way Xbox system will be installed from scratch.
For this you need a USB and PC to format it and transfer files provided in the link below (with steps):

https://support.xbox.com/en-US/help/hardware-ne...

2. Send this feedback with all troubleshooting steps realized to Xbox team, in case there's an issue with the Xbox system affecting few users:
https://support.xbox.com/en-US/help/account-pro...

Besides that, the next step will be request a repair order for your console

Hope it helps, but if you have further questions feel free to ask
Greetings from another Microsoft user

Hi Kyle-S! My name is Ricardo an independent advisor ready to help you with this situation!

Have you tried using a lower resolution?

Thanks for the reply Ricardo, I have tried changing from 4k down to 1080 and it still showed the flickering.

In that case you will need to request the warranty service for the device