Series x randomly turns on in 480p?

Discus and support Series x randomly turns on in 480p? in XBoX on Consoles to solve the problem; I have had my series x for about 18months and it is set up at 4k 120hz on my lg c1 TV the picture is great but when I turn on my console it will... Discussion in 'XBoX on Consoles' started by MAFIA12555, Feb 18, 2023.

  1. MAFIA12555
    MAFIA12555 Guest

    Series x randomly turns on in 480p?


    I have had my series x for about 18months and it is set up at 4k 120hz on my lg c1 TV the picture is great but when I turn on my console it will randomly turn on in 480p and I have Googled and tried may different things to fix this issue but nothing works permanently. I can get it back to normal with a restart or multiple restarts, this will happen every other day for weeks then it won't happen again for months. It seems to be happening mainly with lg tv's but I have read that it can happen with other tv's as well but an overwhelming majority of the time it is a lg TV. Have you all been in contact with LG about this issue? After spending $750 for a console I really wasn't expecting to have to put up with. I also have a Ps5 on the same TV and it has never done this so I'm assuming it is a xbox thing and not lg. Are you working on a fix for this or are you only working with individual customers like myself in a case by case basis?

    :)
     
    MAFIA12555, Feb 18, 2023
    #1
  2. DeRpY SmUrFy300 Win User

    Xbox Shutting down

    The Xbox Series X turns itself off randomly to protect itself from overheating or when there is no power.The majority of reports of the Xbox
    Series X turning off appear to be related to next-gen games like Call of Duty: Black Ops Cold War and Assassin's Creed Valhalla.
  3. JODOVALO Win User

    Xbox series X turn on. 480p not 4K

  4. andersonpassos Win User

    Xbox series X turn on. 480p not 4K

    Thank you for contacting us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good morning

    this problem can be caused either by the tv, or by the cable or even defect in your Xbox, I don't have other reports currently about it, have you tried the restoration?

    another option is to request repair.

    it is necessary to register the product on the microsoft website and open a work order.

    https://support.microsoft.com/pt-br/devices
  5. andersonpassos Win User

    Xbox series X turn on. 480p not 4K

    if the problem is really a system bug only an update can solve it and unfortunately nothing can be done on your xbox only, but I still believe it's not a system problem, if we wouldn't have more occurrences, it's easier to be a problem in a batch, but microsoft hasn't officially reported either problem.

    the decision is up to you:

    or wait for system repair, which needs to be general, or request repair.
  6. Nursemorph Win User

    Xbox series X turn on. 480p not 4K

    I haven't had this on my Series X (touch wood) in the 5 months I've owned it. However, my One X would, from time to time, show a really low resolution upon turning it on...usually resolved by unplugging the HDMI cable from the Xbox and plugging it in again.
Thema:

Series x randomly turns on in 480p?

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