Series X not reading XBOX ONE discs

It actually does. I got the Series X this holiday at $349, and the same disc is working perfectly. I have determined that the Xbox One X disc drive is trying to read Cross Gen discs differently than Xbox One discs. The disc drive on the Series X doesn’t have this issue. You might need a new disc or you might need to send your Series X for maintenance.

The Xbox series X will not read the MW2 disc, I have returned it and tried 3 separate copies of the MW2 disc, the console will play other games/discs and read dvds/blue rays as well. But will not read any MW2 disc I insert into the console. The disc will read on my Xbox one. I installed it there and network transferred all the data to the series X and upgraded all the data that was transferred but the console refuses to read the MW2 disc.

Hello, Andrew. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

First, it is important to point out that a physical game can't be converted to a digital one because the game license is attached to the disc itself.

Besides that, would I know, is an Xbox Series X or Xbox One the one that doesn't read the disc?
Additionally, the other console that read the disc, is an Xbox One, or a Series X?

Moreover, is this EA FC24 for both the Xbox One and Series X, or only for one of those consoles? You can check this by looking at the box.

I was wondering if it was internal and it makes sense, but it confuses me as to why xbox one discs also aren't working. Are they not reading from the same laser as series X discs?

I think they have given me the wrong disc version

On the disc is says "Xbox One - Xbox Series X"

I believe this is the Xbox one version that is compatible on Series X

Because I'm sure the Xbox Series X disc should say "Xbox Series X" and not Xbox One

I have contacted the seller and awaiting a response but thank you for your help