Series x not opening anything upon restart

Hi, JACKSON! thank you for reaching out.

My name is AJ, I'm an Independent Advisor for the Xbox Community.

I'm sorry to hear you are experiencing some issues with your console.

• Do you have any external storage units plugged into your console? if you do, please give this a try:

- Turn your console off.

- Unplug all external storage devices.

- Turn your console back on.

In some cases, a corrupted/malfunctioning external storage unit can cause this kind of problem.

• If that doesn't work, I'd suggest booting your console to the Xbox Startup Troubleshooter and doing a soft factory reset:

Before moving forward with the reset, please make sure your external storage units are unplugged.

- Turn your console off and unplug it for 30 seconds.

- Plug your console back into the outlet.

- While the console is off, press and hold the BIND and EJECT buttons.

- Without letting go of them, press the power button once (do not hold).

- Continue holding BIND and EJECT for 15 seconds.

Just keep in mind you will need an internet connection and your account details (email and password) to complete the setup process.

* Resetting your console to its factory defaults erases all accounts, saved games, settings, and home Xbox associations. Anything not synchronized with Xbox Live will be lost. If your console has been constantly connected to the internet and Xbox Live services, your saved data should be backed up on the cloud.

_________________________

Please let me know if that works.

Best regards.

I have the Xbox Series X and the things I’ve tried to fix the problem are

• Changing my NAT Type from Moderate to Open

• Disconnecting and reconnecting my Battlenet ID from my Xbox account

• Port forwarding ports from Overwatch 2 directly to my router

• Restarting my Xbox Series X

• Deleting and reinstalling Overwatch 2

• Restarting my router

None of these things have worked whatsoever

Have you been able to try them in another Xbox console, or just yours? If they work fine in another console, we can assume there is an issue with your specific console. If they still don't work, then there may be an issue with your discs, or maybe the way
they were printed.

Also, do you have any DVDs that work in your console, or do they all have this same issue? Let me know, thanks!

Does it happen with ur 360 games as well?

Hey! I've tried it with about 8-10 DVD's, some old, some right out of the package. They work on other DVD players so I know it's solely the X-Box.