Series X headset and pc sound distortion

wise mandragoran · Apr 30, 2021

I seem to be having an issue with the sound quality on pc with the new wireless series x/s headset. Audio works fine on the console itself, but when trying to use it on pc, all audio comes through distorted and crackling. I isolated sounds solely through discord, games, and notifications and all seem to have the same distortion. Also, i have the latest update installed for the headset as well. Not sure what else to try at this point. Really wanted to be able to use discord while gaming on console but this currently isnt an option, which isnt good since that was the main purpose for purchasing them. Is there maybe something Im missing? Any help is appreciated.

:)

XBF Houmaidi O

Hello @wise mandragoran! I hope that you are doing well!

Thank you for reaching out to us here on the forums regarding this situation.

I highly recommend checking the link below to troubleshoot the sound issues with your wireless series x/s headset:

Troubleshoot your Xbox Wireless Headset | Xbox Support

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Ricardo Cintra

The Sound Distortion come in TV sond or Headset?

Jordan Edwards1

The product doesn’t work with Xbox it has no problem with PC and sounds good. On the the Xbox series x the quality is very bad a lot of other people have problems with headsets aswell

U Go 6 FT BeLOW

mines actually opposite..more distorted using DTS in headset or with 5.1 surround sound receiver.

JeFFSolignat

The Cloud revolver is a wired headset, the usb dongle is a mini sound card, the headset plugs into it with the 3.5mm connector.

With my tests it is compatible with PS5 and PC, so I don't understand why the 7.1 is not available on X series.

The manufacturer's manual gives a compatibility for PC, PS4, Xbox One, Switch and mobile

Series X headset and pc sound distortion