Series X Headphone Audio Crackling, Popping, Tearing

Now I have another problem, where my headphones suddenly cut out after lots of popping and crackling, and I have to disconnect and reconnect my headphones. This has happened before, but it is becoming more frequent. I removed all wireless devices such as
phones and laptops and disconnected them from the internet, and it is still happening, does anyone know what to do, or any technical support?

Hey there redraptor97.

Odd that this is happening across controllers and headsets. It certainly sounds like you may experiencing some wireless interference. My thinking is that when your batteries are low, your controller's wireless strength is weakening. Do you have any other wireless
devices in the room that you can move to see if there's any change?

Hello, by wireless devices do you mean devices that can connect to the internet? Sometimes I keep my phone and laptop near, but the popping happens whether or not they are near. This also doesn't explain why the jacks keep breaking eventually.

Now I have another problem, where my headphones suddenly cut out after lots of popping and crackling, and I have to disconnect and reconnect my headphones. This has happened before, but it is becoming more frequent. I removed all wireless devices such as
phones and laptops and disconnected them from the internet, and it is still happening, does anyone know what to do, or any technical support?

I have the same problem but on startup. Tried changing cables, turning off all the other devices ect and nothing seems to work. Plugged in my PS3 and no issues with the system.

It appears to be an issue with 4K audio in the XBox because it doesn't happen when I disable the 4K settings. 4K capability was the main reason for buying the thing in the first place.

Not fit for purpose Microsoft.

I've also tried moving the controller directly in front of the Xbox and it still happens. So I really haven't got a clue as to what to do.

There isn't a router between my controller and console and I don't think neighbours' routers' would cause interference if that's what you're getting at since my router is closest anyway.

I'm really confused. I was using a Turtle beach audio controller with my headset. I unplugged that and plugged the headset directly to the controller and that seemed to lessen the popping. So does interference cause popping and crackling? When I move my
controller really far away from my console, my headset starts to crackle before disconnecting so you could be right.