Series X external hard drive issues

Lt Farty Pants · Nov 17, 2020

I have a 2TB drive formatted and setup for captures on my new Series X. I set it as the capture drive but every once in a while the default capture drive resets itself to the internal SSD.

Also this morning I turned on my Series X to check for the Halo update and I noticed it was only showing I had a total of 32 games installed instead of the 86 I have installed. All the drives were recognized (I have the 2TB external HDD capture drive and
a 8TB external HDD for games) and showed the correct sizes and space used but over half my games were gone.

I rebooted the Series X and they all slowly reappeared.

Something similar is happening to someone else I know with their Series X. Their games disappear until reboot but they are also getting disconnect and reconnect messages for 2 external HDD. One drive was working fine with their Xbox One X before and one
is new out of the box.

Seems like the Series X is having external drive bug issues.

Anyone else seeing something similar?

:)

Gregory A Merkle

The issue ended up being the external hard drive I had connected, it had system config data from a Series S I used to have. If I booted the series x without the hard drive attached no issues. I re-formatted the external hard drive and the issue went away.

Obsessive Power

Hi,

If your game is now a Series X optimised title, it can no longer be played off an external hard drive. It must be moved to either the internal storage or an optional expansion card.

External USB hard drives are too slow to play Series X optimised games. None Series X games will still run from your external drive. The internal storage in the Series X is a fast NVME SSD. These drives are several times faster than mechanical hard drives.

Smwutches

This article explains the difference between using a regular external hard drive versus the custom external storage for the Series S/X- https://news.xbox.com/en-us/2020/09...xbox-series-s-custom-storage-solution-primer/

An external hard drive used on the One will work for the Series S/X, but won't have the exact same performance as the one created for the Series S/X.

Obsessive Power

Hi,

External hard drives are not fast enough for Xbox Series X|S titles. Unfortunately you can't play these games off slow USB external hard drives. They need either be installed internally or to an optional Xbox Series X|S Expansion card.

Nkosana23

Hi. My name is Brilliant and I am happy to assist you today.

Are you able to move the X|S games to your external hard drive or is it just the non X|S games you're having issues with?

You can check which drives work on Xbox X|S and see if yours is compatible. You can find more details here: https://www.lifewire.com/use-extern...#toc-what-drives-work-with-xbox-series-x-or-s

I hope this helps resolve your issue.

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