series x controller won't stay connected ted

Same here. It will connect but it won't stay connected for very long. I have an Xbox One X but I'm sure the controller is the same.

Sadly this did not work either. Both controllers continue to disconnect.

Hello, SmarmyJerkface. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

If this is hapenning with both controllers on the same console, the console is probably the culprit here. Would you please try to power reset it with your controller?

Power Reset:

1​​. Turn off your console and controller.

2. Unplug all the cables from the console and wait 2 minutes.

3. After 2 minutes, plug all the cables on your console and turn it on.

4 After the console is on, turn on your controller and see if the issue still persists.

If the issue is still there, is this other controller also updated?

Hello, . Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

If this is hapenning with both controllers on the same console, the console is probably the culprit here. Would you please try to power reset it with your controller?

Power Reset:
1​​. Turn off your console and controller.
2. Unplug all the cables from the console and wait 2 minutes.
3. After 2 minutes, plug all the cables on your console and turn it on.
4 After the console is on, turn on your controller and see if the issue still persists.

If the issue is still there, is this other controller also updated?

Both controllers are updated, according to the Accessories app. This seemed like it worked for about five minutes, but then the problem returned. Neither controller will stay connected wirelessly.

I'll look forward for your feedback