Series X controller keeps disconnecting from wireless adapter

Vũ Hoàng Nam · Jul 28, 2023

Hi guys, I just got a used series X controller + wireless adapter combo. I used them for my PC and the Bluetooth connection worked perfectly fine. On the other side, the wireless connection was the pain in the neck.

When the controller was in idle mode, the connection was stable, but when I played Forza Horizon 5 on Steam, the connection was disconnected continuously and sometimes they wouldn't connect again. I noticed that the adapter turned off automatically and got really hot. What should I do to solve this problem?

Note:

When the controller is turned on, it will connect with the adapter automatically

The controller is updated to the latest firmware

I also updated the XBOX wireless adapter driver through Windows update

I have tried plugging the adapter everywhere: back IO, front panel, extended usb cable

I used a pair of AA battery

:)

Vũ Hoàng Nam

Hello Vũ, sorry to hear you're having trouble with your controller.

I've been doing some research on this issue and it seems as though a lot of Steam users have been having similar problems. As per this thread https://steamcommunity.com/discussions/forum/1/... it is recommended to make sure the controller is fully updated via the Xbox Accessories app and that your PC also has no pending updates. If there are any updates then run them and restart the PC then try again.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

My controller has been updated to the latest firmware 12 hours ago, and there is no updates pending. What should I do now?

Onyx Is Here

Thanks for letting me know. In this case try the steps at this link https://lifehacker.com/how-to-use-an-xbox-serie.... If they still don't work then you may be limited to playing on steam only while the controller is connected via USB. My apologies.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Onyx Is Here

Hello Vũ, sorry to hear you're having trouble with your controller.

I've been doing some research on this issue and it seems as though a lot of Steam users have been having similar problems. As per this thread https://steamcommunity.com/discussions/forum/1/... it is recommended to make sure the controller is fully updated via the Xbox Accessories app and that your PC also has no pending updates. If there are any updates then run them and restart the PC then try again.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

VyYen

Hello there guys, just wanna ask if the Xbox Series X Controller is compatible with the Xbox One Wireless Adapter for Windows 10 ?

Also, is there gonna be a newer version of the wireless adapter for Windows 10 destined for the Series X controller ?

Thanks.

sarpdoruk

Check the forum or just google "XBOX Series X disconnects from wifi". Tons of threads here and on reddit since the launch.

An example.

Series X controller keeps disconnecting from wireless adapter