Series X Controller Audio Issue with Wired RIG 400HX 3D Audio Gaming Headset

For xbox one controllers and xbox series controllers

by bluetooth if your pc has this (does not support audio passthrough so no headest support via controller).

by wire (this supports audio passthough for headsets via controller)

by purchasing the xbox wireless adapter for pc (this supports audio passthough for headsets via controller)

There is also the option to connect your headphones via Bluetooth.

I hope this answers your question.

I have the Elite controller, and you can NOT connect your headphones via Bluetooth.

Also, the Elite controller has the same 3.5mm audio jack as the other controllers. As the sound is transmitted to the controller digitally, and then turned into an analogue signal, you won't hear a difference.

You'll get the most audio improvements by choosing "Windows Sonic" as an audio format for your headphones, or if you're willing to pay money for the Dolby Atmos for Headphones app, you can also activate Dolby Atmos for your headphones.

But the overall sound quality is mostly dependent on the speakers built into your headphones than the actual audio jack in the controller.

Also to "defend" the headphone jack:

I use a Plantronics RIG 400HX headset. It has a volume slider and mute switch in it's cable, so you can adjust the volume and mute the microphone with the flick of a switch.

And since Plantronics is known for making professional headsets that are used in callcenters and other professional environments, the Plantronics headset is also comfortable to wear for extended periods.

I found I was having problems with the audio there was a sort of echo/reverb on the game audio. I found out if I turned the volume on the turtle beach headset 100% down and then just used the audio controls on the stereo adapter it fixed the issue.

The problem seems to be I was getting game audio from the TV into the head phones which was going via the volume control on the TB headset wire, and previously on the 360 just the chat was coming from the pad. With the new adapter on the Xbox One it pulls
the game audio and the chat audio via the pad, and I was also getting the game audio from the TV with a slight delay causing the distorted sound.

Basically turn the game volume on the wire control thing on the TB headset fully down and it sorts the distorted game audio.

The way the chat adapter volumes work is the 2 buttons on the left control the balance between game and chat audio, the middle is mute and the two on the right are master volume. This can be confusing as the two on the right used to be chat volume on the
adapter that came with the original Xbox One headset/mic thing.

Hope that helps in some way.

SD

Here's my weirdness chronologically with the Turtle Beach X41:

XB1 plugged into the X41 base using optical, and X41 headset plugged into the controller via the adapter. Adapter/controller is updated and audio set to 5.1/DTS.

Issue # 1: I got no sound from my X41 base. The volume controls on my X41 base and headset did nothing. The resolution is noted below.

Issue # 2: When I joined a party, I only heard chat audio from the controller to the X41 headset - there was no game/menu audio and issue # 1 continued. The volume control on the wire between headset and controller worked though, which makes sense since
only chat audio was coming from the controller and nothing from the X41 base. Additionally the game chat balance (left buttons on adapter) worked OPPOSITE to what they should!! Pressing the controller increased the chat audio and lowered the game audio!!
When I went into Titanfall, the chat balance buttons flipped and started working correctly - Pressing the controller increased the game audio and lowered the chat audio. Bizarre!!

Resolution: I was able to solve the no audio issue by changing my audio output to Stereo on the XB1. I now get game audio and chat through the X41 headset, and can control the audio with all volume controls on my X41.

It is a horrible kluge. The sound is terrible and doesn't work correctly as it did on the 360. Now if I want to watch a Blu-ray in DTS, I have to change the audio settings, so there's this back-and-forth all the time. I probably won't spend a lot on headsets
again, I can tell you that much!!

Update: a workaround has been confirmed...

1. If using a wireless headset like I am most often doing, use a male-to-male microphone (aux) cable from the controller to either audio in on your computer OR to audio in on the capture device. Note: I have confirmed that both my Xbox wireless headset AND a wired headset simultaneously plugged into my controller both receive the same audio.

2. If using a wired headset, purchase an Elgato Chat Link cable (or equivalent Y-cables, etc) to achieve the same result as above, where the audio from the controller is split.

Ultimately, since game chat audio cannot currently be configured like Party Chat audio and it can only be sent by the console to the controller/headset, the audio needs to be captured from there.

Would prefer not to have a cord coming off my controller, but this is the only solution I've found so far!