Series X beta - blu ray blank picture bug still present

Thank you for your answer, but I think you did not understand my question. To sum up: 4k doesn't matter.

The problem is that hdr blu-rays work fine on ps5 (good colors).

So the HDR to SDR conversion is correct. But on xbox series x, in comparison with ps5, the picture is too dark.

So the HDR to SDR conversion on the xbox series x is bugged. I don't think it's a washout color issue.

Hello SonicXHero, My name is Khaji I am the independent advisor and I will be happy to help you today.

I'm sorry to hear that you're experiencing issues with Blu-ray playback on your Xbox Series X. I can offer some steps you can try:

1. Make sure your Xbox Series X is running the latest system software. Updates often include bug fixes and improvements that can address issues with Blu-ray playback.

2. Some Blu-ray discs require firmware updates for proper playback. Check for any available updates on your console.

3. On your Xbox Series X, navigate to Settings > Disc & Blu-ray > Persistent Storage, and select "Clear Persistent Storage." This will clear any temporary data that might be affecting the playback.

4. Go to Settings > Disc & Blu-ray > Blu-ray > Persistent Storage, and select "Reset Blu-ray." This will reset the Blu-ray settings to their default values.

5. If possible, try playing other Blu-ray discs to see if the issue is specific to certain movies or if it occurs with all discs. This can help determine if the problem is related to the console or the specific Blu-ray discs.

It's worth noting that occasionally, certain Blu-ray discs can have compatibility issues with specific players or consoles. If the problem persists with multiple copies of the same disc, it's possible that there may be an issue with the disc's encoding or compatibility with the Xbox Series X.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

If that is the case there is a bug in the software because that is the way my console is configured and the bluray app is still up scaling I have attached 1 picture of the dashboard showing resolution of 1080p and another of Ninja Turtles in regular bluray
showing a resolution of 4k not 1080p

Interesting! And the Blu-Ray is a UHD disc?

No it is a regular blu ray with the settings on the xbox it should not upscale but it is.

To clarify;

PlayStation 1 - CD-ROM

Sega Saturn - CD-ROM

Sega Dreamcast - GD-ROM - A proprietary disc format

PlayStation 2 - DVD

Nintendo GameCube - Nintendo Optical Disc

XBOX - DVD

PlayStation 3 - Blu-Ray

XBOX 360 - DVD

Nintendo Wii - Wii Optical disc (basically DVD)

Wii U - Wii U Optical disc (basically Blu-Ray)

PlayStation 4 - Blu-Ray

XBOX One, One S and One X - Blu-Ray

PlayStation 5 - Blu-Ray

XBOX Series X - - Blu-Ray

what about series X?

Yes, the Series X has a Blu-Ray drive. Your Xbox One disc games will work on this system.